What are the responsibilities and job description for the Front Desk Clerk, Holiday Inn position at IdahoWorks?
at Delaware North in West Yellowstone, Montana, United States
Job Description
The opportunity
Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Holiday Inn in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$18.88 – $18.88 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Health, dental, and vision insurance*
401 (k) with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Friends and family discount on IHG room rates
30% off meals
Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life in West Yellowstone
Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.
Shared apartments/rooms available for $85/ week
Housing costs include utilities and wifi
Coin-operated laundry on-site
Free weight room available
Free use of the Holiday Inn pool
Access to tons of outdoor activities, including:
Exploring the 2.2 million acres of Yellowstone National Park
Visiting nearby hot springs, geysers, and hotpots
Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more
What will you do?
Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
Manage cash and credit card transactions while keeping accurate paperwork
Resolve small guest issues immediately, delivering items to guests as needed
Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
Ability to multitask, function in a professional manner under pressure from guests and supervisors
No high school diploma or GED required
Physical requirements
Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Days
Evenings
On call
Holidays
OT as needed
Who we are
Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team – you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality – come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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