What are the responsibilities and job description for the Training Manager position at ID Logistics?
About Us:
ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.
Position Summary:
The Training Manager is responsible for delivering comprehensive training programs focused on safety, compliance, and equipment operation. This includes leading orientation sessions, conducting OSHA-related and forklift/MHE training, and supporting the administration of the company’s training management system. The ideal candidate will help onboard new associates with both technical skills and safety awareness, while actively promoting a culture of continuous learning and compliance. This role may require travel to support remote facilities and consistent adherence to company-wide safety and GMP standards.
Work Location: White Haven, PA
Work Schedule: Monday - Friday and Weekends, depending on business needs.
Travel: 25%
Competitive Total Rewards Package: We offer a competitive salary of $87,000–$95,000, plus a performance-based yearly bonus, along with comprehensive benefits, including medical, dental, and vision insurance, a 401(k) with company matching, generous PTO, sick time, and company holidays.
Key Responsibilities:
- Facilitate Safety and Operations New Hire Orientation programs at the site level
- Conduct and certify forklift/MHE training for new hires and current associates
- Train and certify site-level MHE trainers as needed
- Operational and site process training for new hires
- Support remote facilities by traveling to provide on-site training and evaluations as needed
- Oversee new hire integration through follow-up discussions, coaching, and progress evaluation
- Administer the training management system, including data recording, auditing, and reporting
- Assist in the development and rollout of new training materials, tools, and programs
- Observe and provide feedback to new hires to ensure effective acclimation to safety protocols and MHE operation
- Conduct periodic site visits to audit forklift practices and promote safe behavior
- Deliver refresher or remedial training as necessary to maintain compliance and performance standards
- Enforce and monitor adherence to all company safety policies and GMP standards
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Perform other duties as assigned to support organizational safety goals
This position is not eligible for sponsorship.
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Qualifications:
Minimum Qualifications:
- High School Diploma or GED, or equivalent combination of education and experience
- 3 years of hands-on in-depth training experience within distribution or fulfillment center warehouse operations, including receiving, put away, picking, shipping, and inventory control
- Minimum 3 years of experience in direct people leadership, including responsibility for team performance management, coaching, and development
- Experience operating various types of MHE equipment, such as sit-down forklifts, reach trucks, and pallet jacks
- Familiarity with RF scanning methods and warehouse systems
- Experience training or mentoring in a warehouse or distribution environment
- Strong presentation, facilitation, and communication skills
- Proficiency in Microsoft Office Suite, particularly PowerPoint
- Strong team orientation, reliability, and customer service skills
- Ability to travel to support training needs at multiple sites
Preferred Qualifications:
- OSHA compliance training or certification experience
- Hazmat experience within a fulfillment or distribution center is highly preferred
- Experience with training management systems or e-learning platforms
- Prior experience developing or customizing training materials
- Bilingual capabilities (English/Spanish)
- Passion for safety, continuous improvement, and associate development in the logistics or transportation industry
Salary : $87,000 - $95,000