What are the responsibilities and job description for the Senior Messaging Engineer position at ICON Consultants, LP?
Electronic Communications Archive Engineer
Schedule: Standard business hours
Industry: Financial Services (Highly Regulated)
Mission: Build world-class, client-centric technology solutions supporting global compliance and regulatory requirements.
Department Overview
The team builds client-centric, innovative technology solutions that strengthen global business capabilities and enhance the investment experience. This is a collaborative, agile, forward-thinking environment where engineers challenge the status quo, leverage emerging technologies, and partner closely with compliance, legal, and audit teams to ensure regulatory adherence and operational excellence.
Role Summary
The Electronic Communications Archive Engineer is responsible for designing, implementing, and managing systems that capture, store, and monitor all forms of electronic business communication—email, chat, SMS, social media, and other collaboration platforms. This role ensures compliance with global regulatory obligations and supports legal, audit, and investigative data requests through secure retention, search, review, analysis, and export capabilities.
Key Responsibilities
Design & Implementation
- Architect, implement, and maintain secure archiving and journaling solutions for electronic communications.
- Ensure regulatory compliance (SEC, FINRA, MiFID II, etc.) and internal security standards.
- Identify opportunities for automation, scalability, and system resilience.
- Maintain data confidentiality, integrity, and security.
Monitoring & Analytics
- Develop monitoring frameworks for system health and performance.
- Use analytics to detect anomalies, proactively troubleshoot, and drive stability.
Project Delivery
- Gather requirements, design technical solutions, and deliver enhancements on schedule.
- Create documentation, SOPs, and transition materials for operational support teams.
Continuous Improvement
- Evaluate emerging technologies and regulatory updates to recommend innovative solutions.
- Enhance automation, performance, and overall compliance posture.
Collaboration & Communication
- Work cross-functionally with technology, compliance, legal, and business teams.
- Maintain strong communication, escalate blockers early, and drive alignment.
Technical Expertise
- Serve as SME for troubleshooting, root-cause analysis, and advanced issue resolution.
- Coordinate with internal stakeholders and external vendors to minimize business disruption.
Qualifications
- Experience in financial services or another highly regulated industry.
- Strong understanding of regulatory frameworks (SEC, FINRA, MiFID II).
- Hands-on expertise with archiving platforms:
- Veritas Enterprise Vault, Microsoft 365 Purview, Proofpoint, etc.
- Proficiency with monitoring and analytics tools (Splunk, Elastic).
- Scripting experience: PowerShell, Python, and integration with 3rd-party connectors.
- Strong analytical and troubleshooting abilities with a proactive mindset.
- Excellent communication skills for cross-team collaboration and technical explanation.