What are the responsibilities and job description for the Partner Manager position at ICI Foods?
The Partner Manager (PM) position is responsible for all operational support of a designated group of the Company’s sales agents/brokers and their respective customer bases. Specifically, the position’s primary responsibilities mirror the Company’s core logistical business components (One Source Solution and Just-in-Time Delivery) and include, but are not limited to:ResponsibilitiesDeveloping relationships with the Company’s sales agents/brokers. Interaction at the customer level occurs on a daily basis providing customer service.Executing sales and purchase orders (both distribution and brokerage). The PM is responsible for all logistical efforts in meeting rigid customer production deadlines, and the necessary monitoring of inventory stocking levels to meet customer service levels.Third party vendor interaction. The PM will work closely with the product refiners / manufacturers, company distribution centers, and carrier network in order to meet customer requirements. PM must be able to professionally and effectively interact with each.Building product knowledge. In order to interact with experienced brokers and purchasing agents, PM’s must familiarize themselves with our products, which total more than 300 SKU’s across 13 distinct item groups.Support food safety commitment. Position will play a vital role in filling the Company’s commitment to its BRC certification and standards. Individual will be trained on necessary SQF procedures such as: lot control, complaint procedures, new product procurement, quality holds, supplier approvals, stock rotations, recalls, and traceability efforts.Deliver exceptional customer service to partners, addressing any concerns or needs promptly.SkillsMicrosoft Windows and Office proficiencyProven ability to multi-task in an internship or academic setting where increasing levels of responsibility were both sought after, and achieved.Strong account management abilities, ensuring partner satisfaction and retention.Exposure to SAP or SAP Business One, the transportation industry or the food and beverage industry, is a plus.Exceptional communication skills, both verbal and written, to engage effectively with diverse audiences.A customer-centric approach that prioritizes partner needs and fosters long-term relationships. Join us as we build meaningful partnerships that drive success for our organization and our partners alike!
Salary : $70,000 - $85,000