What are the responsibilities and job description for the Wellness Coordinator position at Icebox Cryotherapy Studios?
Benefits:
Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapies. We work with clients who are looking for athletic wellness/recovery, natural pain management & skin health.
We offer a flexible schedule allowing for a great work-life balance. Team members will assist with client reception, introduction to various therapies, package & product, and education. Preferred work history in the spa/health and wellness industry, must have basic computer and administrative skills. We love people who are obsessed with health and wellness! Wellness coordinator must have retail sales and membership experience and love to be in a membership sales environment. Enjoy a great work environment with paid training and monthly bonus opportunities. Must be able to work weekends.
Job Type: 30-40 hours a week. Studio is open 7 days/week but closed on major holidays. Shifts range from 4-8 hours in length.
Compensation: Hourly with bonus/commission opportunities
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Benefits:
Education:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Wellness resources
Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapies. We work with clients who are looking for athletic wellness/recovery, natural pain management & skin health.
We offer a flexible schedule allowing for a great work-life balance. Team members will assist with client reception, introduction to various therapies, package & product, and education. Preferred work history in the spa/health and wellness industry, must have basic computer and administrative skills. We love people who are obsessed with health and wellness! Wellness coordinator must have retail sales and membership experience and love to be in a membership sales environment. Enjoy a great work environment with paid training and monthly bonus opportunities. Must be able to work weekends.
Job Type: 30-40 hours a week. Studio is open 7 days/week but closed on major holidays. Shifts range from 4-8 hours in length.
Compensation: Hourly with bonus/commission opportunities
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
- Deliver an overall excellent customer service experience.
- Promote and educate clients on company products, services, and memberships.
- Create relationships with clients to personalize their experience further.
- Proactively attend to clients to ensure quality customer service.
- Answer customer queries regarding services.
- Recommend & select services and packages.
- Work with potential guests on learning more about Icebox.
- Work with existing members who are visiting from other studios for training.
- Work closely with team members to ensure the Icebox Experience is perfect!
- Maintain the cleanliness of the studio.
- High energy and motivated personality.
- Overall basic knowledge of health and wellness.
- Desire to learn and work as a team.
- Comfortable interacting with clients and other franchise studios.
- Thrives in multitasking environments.
- Punctual, reliable, and excel in time management.
- Ability to lift 50 lbs. Icebox performs background checks for potential hires to help ensure a safe and secure workplace for our employees and studio guests.
Benefits:
- Employee discount
- Flexible schedule Schedule:
- Monday to Sunday
- Weekend availability
Education:
- High school or equivalent (Required)
- Retail sales: 1 year (Required)