What are the responsibilities and job description for the Salon Coordinator position at Nhien Head Spa & Wellness?
About Us
Nhien Head Spa & Wellness is a newly opened luxury day spa in Fulshear/Katy, TX, offering elevated wellness experiences in a calm, beautifully designed setting. Our mission is to provide unparalleled service rooted in intention, care, and serenity. As we grow, we are looking for passionate, organized, and polished individuals to be part of our founding team.
Position Overview
We are seeking a highly organized and guest-focused Salon Coordinator to oversee the daily flow of spa operations and provide an exceptional experience for every client. This is a leadership-focused front desk role that goes beyond reception duties—our Salon Coordinator sets the tone for hospitality, ensures smooth transitions between appointments, and supports both clients and technicians throughout the day.
The ideal candidate thrives in a fast-paced yet serene environment, communicates clearly and warmly, and pays close attention to detail while embodying the professionalism and elegance of our brand.
Salon Coordinator
Nhien Head Spa & Wellness – Katy, TX
Part-Time or Full-Time
Key Responsibilities
- Greet clients with courtesy, professionalism, and attentiveness
- Maintain a neat, clean, and professional appearance at all times
- Answer calls, respond to messages, and manage bookings in Zenoti
- Confirm, cancel, or reschedule appointments according to spa policies
- Set up and serve tea and light snacks post-service
- Monitor laundry: restock towels/robes, and run loads throughout the day
- Perform light finishing tasks (e.g., blow drying) when needed
- Keep the front desk and lobby clean and inviting
- Coordinate with head spa therapists to manage daily client flow
- Process checkouts, manage payments, and redeem deposits accurately
- Provide info on spa services and product offerings
- Support general administrative tasks and ensure a calm, welcoming space
Qualifications
- Must be at least 18 years old and not currently in high school
- Prior customer service or salon/spa front desk experience preferred
- Strong verbal communication and interpersonal skills
- Polished, professional appearance and demeanor
- Dependable, organized, and punctual
- Able to multitask while staying detail-oriented
- Comfortable using scheduling/POS systems (Zenoti experience a plus)
- Flexible schedule—must be available weekends
- Interest in wellness, luxury beauty, or hospitality is a plus
What We Offer
- Join a growing team in a luxury wellness environment
- Employee discounts on spa services and retail
- Calm, beautifully curated workspace
- Room to grow as the business expands
If you take pride in delivering exceptional service and thrive in a refined, client-focused setting, we invite you to apply and be part of the founding team at Nhien Head Spa & Wellness.
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $11 - $15