Dispatcher

🚛 Now Hiring: Distribution Dispatcher (Full-Time) – Ice Express

Ice Express is seeking a highly organized, fast-paced Distribution Dispatcher to join our growing team. We operate 7 days a week with multiple trucks, drivers, and high call volume-this role is critical to keeping our operation running smoothly and efficiently.

Position Overview

As a Dispatcher, you will be the central point of communication between our customers and drivers. Your primary focus will be ensuring we consistently meet our two key service goals:

1-Hour Service Response

On-Time Delivery Execution

You will play a vital role in coordinating deliveries, supporting drivers, and maintaining a high level of customer satisfaction.

Key Responsibilities

Answer and manage multiple phone lines; respond to customer inquiries promptly and professionally

Able to work Saturdays and Sundays as required.

Accurately enter and record customer orders in the software system.

Dispatch and route drivers efficiently to maximize productivity and profitability

Maintain constant communication with drivers and customers regarding delivery status

Prioritize and adjust deliveries and assignments in real-time

Track and manage driver inventory using company software and systems

Coordinate daily logistics to ensure timely and accurate deliveries

Support drivers in completing assignments and resolving issues in the field

Schedule & Requirements

Full-time position (minimum 40 hours per week)

Pay range $18 to $20.00

Must be available to work a flexible schedule

Operations run 7 days a week from 7:00 AM – 8:00 PM

A dispatcher must always be on duty, so flexibility is required

What We’re Looking For

Strong communication and multitasking skills

Ability to work in a fast-paced, high-demand environment

Problem-solving mindset with attention to detail

Comfortable with logistics software and tracking systems

Team-oriented with a commitment to reliability and accountability

Why Join Ice Express?

Be-part of a growing, essential service industry

Work in a fast-moving environment where no two days are the same

Play a key role in delivering critical products to customers

If you're someone who thrives under pressure, enjoys coordinating moving parts, and takes pride in delivering top-notch service—we want to hear from you.

Apply today and help keep Ice Express moving.