What are the responsibilities and job description for the Payment Poster Manager position at ICBD?
Payment Poster Manager – Exact Billing Solutions (EBS)
Lauderdale Lakes, FL
Salary: $75,000 - $85,000
Who We Are
Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.
EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations.
Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation.
Our Origin Story
Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Recognition & Awards
Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including:
- Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America)
- EY Entrepreneur Of The Year® U.S. Overall
- Florida Trend Magazine – 500 Most Influential Business Leaders
About the Role
Our Payment Poster Manager oversees the daily operations of the team, ensuring that all outstanding claims are processed, followed up on, and resolved in a timely manner. This role requires a strong leader with a background in medical billing and collections, particularly within the autism services field. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to manage and motivate a team.
The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Key Responsibilities
The following are duties and responsibilities that the Payment Poster Manager:
- Supervise and lead the posting team and the team lead(s), providing guidance, training, and support.
- Monitor and manage the posting process to ensure timely and accurate posting for all clients.
- Review and analyze reports to identify trends and areas for improvement.
- Review the productivity and quality of each team member’s work and provide specific areas for improvement.
- Create and maintain efficient workflows for the collection team.
- Work with the recruiting team to identify, interview and hire new candidates.
- Collaborate with internal departments to resolve posting issues and improve processes.
- Develop and implement policies and procedures to improve efficiency and effectiveness in the posting process.
- Ensure compliance with all relevant regulations and guidelines, including HIPAA.
- Prepare and present regular reports on posting activities and performance to senior management.
- Maintain a working knowledge of applicable laws, regulations, and compliance standards
- Maintain a positive and productive work environment, fostering teamwork and collaboration within the posting team.
Qualifications
The Payment Poster Manager requires a minimum of:
- Associate's degree (preferred)
- Behavioral health out-of-network billing: 3 years of experience
- Knowledge and experience with CollaborateMD and billing software programs
- Experience with ABA therapy preferred
- Willingness to submit to drug and background screenings
- Knowledge and understanding of EOBs
- Ensuring that all posting is accurate and posted in a timely manner before end-of-month close
- Identifying denied and underpaid claims
- Closing and balancing all companies in a timely manner each week
- Researching and analyzing data
- Ability to work independently with minimal supervision
- Excellent communication and interpersonal skills to collaborate effectively with stakeholders
Outstanding Benefits
- 21 paid days off (15 PTO days, increasing with tenure, plus 6 holidays)
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Medical, dental, vision, long-term disability, and life insurance
- Generous 401(k) with up to 6% employer match
About Exact Billing Solutions
Exact Billing Solutions is committed to building a culture of professionalism, accountability, and operational excellence. We believe billing is more than a back-office function—it’s a vital part of delivering quality healthcare. By hiring individuals with the right blend of expertise, integrity, and client focus, we empower providers to thrive while making the business of healthcare more efficient and sustainable.
Join our mission and help transform healthcare billing with precision and purpose!
Salary : $75 - $85
