Human Resources Programs and Operations Manager

Human Resources Programs & Operations Manager - ICBD 
Downtown Fort Lauderdale, FL HQ - In-Office

About ICBD

ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond.

We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we're not just building businesses—we're building a legacy of leadership, innovation, and purpose.

Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders—including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year® National Overall Award winner.

Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S.

The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence:

• ABA Centers - The leading provider of autism care in the U.S., with 13 regional brands and 70 operating areas
• GateHouse Treatment - A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. 
• Marquis MD - A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology
• Exact Billing Solutions - Innovative revenue cycle management and advanced billing support systems for healthcare providers
• Curative AI - A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more
• The Christopher M. Barnett Family Foundation - The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women's empowerment, and underserved children

Recognition & Awards

At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including:

• Inc. 5000 -  5th Fastest-Growing Private Company in America (2024)
• Financial Times - #1 on "The Americas' Fastest Growing Companies."
• EY Entrepreneur Of The Year® U.S. Overall
• South Florida Business Journal's Top 100 Companies
• Florida Trend Magazine's 500 Most Influential Business Leaders
• Inc. Best in Business, Health Services

About the Role 

At ICBD, we're building companies—and a legacy—and we're looking for an HR Programs & Operations Manager to help lead the people systems behind some of the fastest-growing healthcare and technology organizations in the U.S. The HR Programs & Operations Manager serves as a dual-impact role responsible for leading enterprise-wide HR programs and initiatives while also executing core Human Resources Generalist (HRG) functions. This role partners closely with Human Resources leadership, HR Business Partners, Legal, Payroll, Benefits, HRIS, and Operations to design, implement, and sustain HR programs that support organizational growth, compliance, and employee experience across ICBD.

Key Responsibilities

HR Programs & Project Leadership

• Lead and manage end-to-end HR programs, projects, and initiatives
• Develop and maintain detailed project plans, timelines, and success metrics
• Coordinate and partner with cross-functional stakeholders to support execution
• Identify and manage risks, dependencies, and change management activities
• Prepare executive-level updates, reporting, and documentation
  

HR Generalist Operations

• Provide guidance to employees and managers on employee relations matters
• Support corrective actions, investigations, and performance management processes
• Ensure compliance with all applicable federal, state, and local employment laws
• Support employee onboarding, role transitions, and offboarding processes
• Maintain accuracy and integrity of HR data, systems, and reporting
  
  

• BS/BA in human resources management, business administration or relevant field
• HR certification preferred
• Minimum 5 years of progressive HR experience, including HR Generalist and HR program or project management experience
• Healthcare and multi-state experience strongly preferred
• Strong communication, analytical, organizational, and project management skills
• Ability to manage confidential information in accordance with legal and organizational standards
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines accurately and professionally
  
  

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match

At ICBD, we believe leadership, innovation, and purpose go hand in hand. Be part of a team where your work drives lasting impact and your career reaches new heights.

ICBD participates in the U.S. Department of Homeland Security E-Verify program.

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