Program Manager

About the Company

For the Xuber replacement program, there is a requirement for a Program manager who will work with business and IT. This person would be reporting out and interacting with the heads of reinsurance, claims, accounting and IT for this program. This role will require a very strong experienced program manager who has managed multi-year product roll outs (preferably dxc products), and has good experience with reinsurance (or insurance).

About the Role

This role involves overseeing the integration of IT systems and managing cross-functional teams to ensure successful project execution.

Responsibilities

IT Integration Planning and Execution:

• Develop and maintain detailed IT integration plans, timelines, and budgets for M&A projects.
• Oversee the seamless integration of IT systems, applications, and infrastructure between organizations.

Collaboration and Stakeholder Management:

• Work closely with business units, IT teams, and M&A stakeholders to align IT integration strategies with business goals.
• Act as the primary point of contact for IT-related activities during the M&A process.

Project Management:

• Execute PMLC activities to manage day-to-day project activities, track progress, manage risks, and communicate project status to stakeholders.
• Manage cross-functional teams to deliver IT integration tasks on time and within budget.
• Conduct regular status meetings and ensure the project team stays on track.
• Identify potential risks and issues during the IT integration process and develop mitigation strategies.
• Coordinate IT's role in the change management activities.

Post-Integration Support:

• Monitor the performance of integrated IT systems and address any post-integration issues.
• Conduct post-mortem evaluations to identify lessons learned and opportunities for future improvements.

Qualifications

• 8 years of managing multi-year product roll outs (preferably dxc products).
• Detailed knowledge of project management (PMLC), software development life cycle (SDLC) implementation methodologies.
• Proven track record of managing large-scale IT integrations across multiple regions or business units.
• 3 years’ experience within Commercial Insurance.

Required Skills

• Strong facilitation skills with the ability to effectively manage cross-functional team discussions and bridge business and IT priorities.
• Proven ability to build and maintain strong business relationships, ensuring alignment between IT deliverables and business objectives.
• Strong management skills with an ability to achieve results in a matrix management environment, fostering collaboration and accountability.
• Ability to translate complex business needs into actionable IT deliverables, including AI-based solutions.
• Skilled in applying waterfall, agile, and hybrid project-delivery methodologies for traditional initiatives.
• Possess multi-disciplinary information technology knowledge with proven systems integration experience, including AI technologies, data pipelines, and infrastructure.
• Experience using Project and Portfolio Management tools (e.g., MS Project).
• Experience with change management and risk management strategies.

Preferred Skills

• Experience in Xuber replacement programs.
• Detail-oriented and highly organized, with the ability to manage complex projects and maintain focus on both the big picture and finer details.
• Strong analytical, managerial, and leadership abilities, with a proven track record of delivering successful outcomes.
• Ability to handle multiple priorities, proactively identify risks to project timelines, and develop effective mitigation strategies.
• Exceptional written and verbal communication skills, with the ability to translate technical concepts into business terms and vice versa.
• Strong interpersonal skills, with the ability to build and maintain relationships across organizational boundaries and bring together diverse perspectives to find solutions.
• Proficient in fostering collaboration between IT and business stakeholders, ensuring alignment and mutual understanding of goals and objectives.
• Strong personal time-management skills, with the ability to meet individual and team deadlines in high-pressure environments.
• Team player who works effectively with both technical and business resources, fostering a culture of collaboration and shared accountability.
• Skilled at facilitating discussions between technical teams and business stakeholders to ensure mutual understanding and alignment.