What are the responsibilities and job description for the Office Scheduler position at IBP?
Pay Range: $18.00- $20.00 per hour, depending on experience
We are seeking a highly organized and detail-oriented Office Scheduler to coordinate and manage scheduling tasks within our office.
Key Responsibilities
- Scheduling & Coordination
- Create, update, and maintain daily work schedules for installation crews.
- Pull schedules and job details from client portals.
- Ensure all schedule changes are communicated promptly to field teams.
- Communication & Customer Service
- Answer phones and respond to emails in a timely and professional manner.
- Provide status updates to clients, internal staff, and suppliers.
- Assist with resolving warranty concerns and coordinating follow-up visits when needed.
Administrative & Data Entry
- Pull purchase orders and verify job-related documentation.
- Enter job details accurately into company systems.
- Create job tickets and distribute them to the appropriate teams.
- Maintain organized digital and physical records.
Operational Support
- Learn service areas and job site locations to improve scheduling efficiency.
- Work with a sense of urgency to meet deadlines and support daily operations.
- Assist with additional office tasks as needed.
Qualifications
- Previous experience in scheduling, dispatching, or office administration preferred.
- Strong communication skills, both written and verbal.
- Ability to manage multiple tasks with accuracy and urgency.
- Comfortable with computers, client portals, and data entry systems.
- Strong problem-solving skills, including handling warranty and customer concerns.
- Knowledge of the insulation or construction industry is a plus (but not required).
Work Environment
- Fast-paced office setting within a construction/insulation company.
- Frequent communication with crews, clients, and management.
Benefits:
- Medical, dental, and vision coverage
- Company Paid Life Insurance
- Longevity Stock Program
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance.
B-Organized Insulation is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service – these aren’t just words; they represent how B-Organized Insulation does business. Whatever your needs, you can trust us to offer high-quality products and services.
Find your next career opportunity and join our team, with B-Organized Insulation!
Salary : $18 - $20