What are the responsibilities and job description for the Administrative Assistant position at IBP?
Key responsibilities:
- Data entry
- Communicate with customers, Installers, and subcontractors via email and/or phone
- Follow-up calls to verify if the work site is ready
- Take down calls for estimates and communicate with the sales staff
- Verify jobsite and any missing information for daily sales/service/purchase orders
- Open and maintain detailed notes on customer accounts
- Navigate clients’ websites for job specifications and status updates
- Scanning, attaching documents
Role requirements:
- 1-2 years of admin experience
- Fluent English/Spanish language skills are a plus
- Knowledge of Microsoft Office products, including Word, Excel, and Outlook
- Excellent communication and interpersonal skills
- Ability to prioritize, multitask, and manage time efficiently
- Knowledge of customer service ethics, principles, and procedures
Pay Range: $17.00 - $19.00 per hour, depending on experience.
Schedule: Monday-Friday
Physical demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods to complete your computer job.
Benefits:
- Competitive hourly wage
- Medical, dental, and vision coverage
- Company Paid Life Insurance
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(k) matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance
Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.
Salary : $17 - $19