Senior Project Manager (Senior Scrum Master)

Introduction

IBM is a leading provider of global hybrid cloud, AI, and consulting expertise. It helps clients in over 175 countries capitalize on insights from their data, streamline business processes, reduce costs, and gain a competitive edge in their industries. More than 4,000 government and corporate entities in critical infrastructure sectors such as financial services, telecommunications, and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to drive their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions, and consulting provide open and flexible options for our clients. All of this is supported by IBM's long-standing commitment to trust, transparency, responsibility, inclusivity, and service.

IBM is an equal opportunity employer and values diversity at our company. IBM does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

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Your Role And Responsibilities

In this vital role, you will serve as a catalyst for change, enabling teams to continuously improve and deliver value, and lead our project teams in providing top-notch solutions to clients while ensuring adherence to project charters, agreements, or contracts. You will facilitate Scrum events, coach the development team in self-organization and cross-functionality and remove obstacles to ensure the team's success. With a strong understanding of project management methodologies, including IBM Design Thinking, Predictive (Waterfall), Agile, DevOps, Scrum, SAFe, and SDLC, you will establish project governance models, facilitate planning, and oversee resource allocation. The PM has a high-level understanding of IT concepts such as open source, cloud computing, servers, storage, SDLC, and networking.

Key Responsibilities

• Project Leadership: Lead project teams to deliver solutions that meet client expectations, using appropriate business measurements, terms, and conditions as outlined in the project charter, agreement, or contract.
• Agile Facilitation: Facilitate Scrum events such as daily stand-ups, sprint planning, sprint demos, and retrospectives. Coach the development team in self-organization and cross-functionality, addressing team dynamics and removing blockers. Expert knowledge in agile principles and methodologies including techniques, practices and ceremonies, coaching, fundamentals of iterative and incremental development as well as software development processes.
• Risk and Issue Management: Apply techniques for planning, resource allocation, tracking, change control, and financial and technical risk and issue management. Ensure teams embody agile values and principles while adhering to agreed-upon processes and practices.
• Stakeholder Communication: Establish and maintain effective communication with the project team, stakeholders, and clients. Provide regular project status updates and ensure transparency throughout the project lifecycle.
• Resource Allocation and Governance: Oversee resource allocation and establish project governance models, leading to successful project outcomes.
• Communication/Negotiation: Advises other professionals. Effectively utilize group dynamics. Negotiates to define approaches and goals.
• Problem Solving: Recognizes complex problems related to functional objectives. Applies creativity and judgment to developmental work on various projects within the business environment. Analyzes situations and implements solutions, or develops new system elements, procedures, or processes.
• Contribution/Leadership: Provides ongoing technical and operational guidance to lead professional work teams, conduct special projects, or manage department(s) (national or international). Understands the department's functional mission and vision. Utilizes expertise to directly influence individuals outside the department or function. Sometimes no precedent exists. Defines and decides on objectives within a specified business concept or project and may hold responsibility for tools and assigned resources.
• Impact on Business/Scope: Responsible for department results and for activities and projects involving cross-functional teams. Activities are subject to business metrics, affect customer satisfaction, and influence project costs or expenses. Regularly participates in overall functional program planning.
• Project Management Methodologies: Demonstrated experience in various project management methodologies, including IBM Design Thinking, Predictive (Waterfall), Agile, DevOps, Scrum, SAFe, and SDLC.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Bachelor's degree in Computer Science, Information Systems, or a related field. An MBA or relevant advanced degree would be advantageous.
• Minimum of 7 years of experience in project management, preferably with a focus on Agile methodologies.
• Proven track record in leading project teams and facilitation of Scrum events.
• Demonstrated experience in IBM Design Thinking, Predictive (Waterfall), Agile, DevOps, Scrum, SAFe, and SDLC methodologies.
• PMI/PMP certification.
• Strong knowledge of IT concepts like open-source, cloud computing, servers, storage, and networking.
• Exceptional communication and interpersonal skills, with the ability to effectively engage with various stakeholders.
• Ability to balance strategic thinking with meticulous attention to detail.
  
  

Preferred Technical And Professional Experience

Preferred Professional and Technical Expertise

• Knowledge of hybrid cloud solutions and IBM's services is a plus.