What are the responsibilities and job description for the Infrastructure Lab Technician Apprentice position at IBM?
Introduction
What is an Apprenticeship?
IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL).
Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL.
During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that
has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to
learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once
you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-
time roles at IBM.
Who you are
An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know
you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some
experience with data analysis or simply working in a team oriented environment in the past, you’re exactly the type of
candidate we’re looking for.
To Be Successful, You Need
What’s the experience?
As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together,
learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your
managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge
and competencies through hands-on application with your project teams.
This position is not eligible for visa sponsorship.
Relocation assistance is not available.
Your Role And Responsibilities
As an Infrastructure Lab Technician Apprentice at IBM, you will have the opportunity to apply your knowledge and
experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware.
Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a
production and/or development hardware raised floor environment to maintain all specific hardware related to the IBM
Infrastructure Group.
Where applicable, you will be taught all day-to-day activities/responsibilities of a hardware raised floor environment on
multiple different Infrastructure specific raised floors. This work will be physical hands on in nature with some lifting
and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures
relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle
workload applications. To that end, you will be trained and expected to certify via testing in all specific
responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable (power and network),
new hardware, as well as un-rack and pack old hardware and cabling.
Preferred Education
Associate's Degree/College Diploma
Required Technical And Professional Expertise
Required Technical and Professional Expertise
Required Education - High School Diploma/GED
What is an Apprenticeship?
IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL).
Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL.
During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that
has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to
learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once
you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-
time roles at IBM.
Who you are
An apprenticeship is about learning. We’re seeking candidates who have the following requirements, but we know
you’re just getting your career started, and we’re committed to helping you learn and grow. If you’ve had some
experience with data analysis or simply working in a team oriented environment in the past, you’re exactly the type of
candidate we’re looking for.
To Be Successful, You Need
- Drive and eagerness to learn
- Ability to work independently, and in an efficient and organized manner
- Ability to work collaboratively as part of a team
- Strong troubleshooting
- Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory,
What’s the experience?
As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together,
learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your
managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge
and competencies through hands-on application with your project teams.
This position is not eligible for visa sponsorship.
Relocation assistance is not available.
Your Role And Responsibilities
As an Infrastructure Lab Technician Apprentice at IBM, you will have the opportunity to apply your knowledge and
experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware.
Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a
production and/or development hardware raised floor environment to maintain all specific hardware related to the IBM
Infrastructure Group.
Where applicable, you will be taught all day-to-day activities/responsibilities of a hardware raised floor environment on
multiple different Infrastructure specific raised floors. This work will be physical hands on in nature with some lifting
and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures
relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle
workload applications. To that end, you will be trained and expected to certify via testing in all specific
responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable (power and network),
new hardware, as well as un-rack and pack old hardware and cabling.
Preferred Education
Associate's Degree/College Diploma
Required Technical And Professional Expertise
Required Technical and Professional Expertise
- Willingness to complete the requirements of the apprenticeship program
- High School Diploma or GED
- Some knowledge or experience with any of the following:
- Physical computer hardware installation
- Workstation problem and change tools for workload tracking, PC based
- Must be able to team lift large hardware units
- Must be able to work in fast paced physically demanding environment
Required Education - High School Diploma/GED