What are the responsibilities and job description for the Digital Experience Project Manager position at IBM?
Introduction
At IBM, we believe technology shapes the world. We’re a catalyst for that innovation. We’re driving change that improves businesses, society, and the human experience. Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story. We shape IBM’s brand, capture attention in the market, and share our perspective with clients, partners, the media, and fellow IBMers. On our team, you’ll work with bright, collaborative minds who bring passion and creativity to everything they do. You’ll be part of a culture built on openness, trust, and teamwork. Where your ideas matter and your growth is supported. Join us, and help bring innovation to life.
Your Role And Responsibilities
The Digital Experiences Project Manager leads cross‑discipline marketing teams through complex digital initiatives that support strategic business goals. In this role, you will drive delivery across one or more agile or waterfall project teams, manage roadmaps and priorities, and play a central role in planning, risk mitigation, cross‑discipline collaboration, and resource efficiency. You will help shape processes and outcomes that move the business forward while ensuring high‑quality execution.
Successful candidates go beyond facilitation and reporting—they work collaboratively across teams to build effective solutions, thoughtfully balancing near‑term needs with long‑term impacts. They are highly resourceful, applying creative thinking to tools, processes, and problem‑solving to keep projects moving efficiently. They are also outcome‑focused, defining clear, actionable steps aligned to established KPIs and consistently delivering high‑quality results. Clear, concise and consistent communication is key.
This role is ideal for a project management professional who excels at connecting strategy with execution, thrives in a highly collaborative environment, and is passionate about delivering meaningful business impact.
Preferred Education
Associate's Degree/College Diploma
Required Technical And Professional Expertise
At IBM, we believe technology shapes the world. We’re a catalyst for that innovation. We’re driving change that improves businesses, society, and the human experience. Our Marketing, Communications & Corporate Social Responsibility (MCC) team tells this story. We shape IBM’s brand, capture attention in the market, and share our perspective with clients, partners, the media, and fellow IBMers. On our team, you’ll work with bright, collaborative minds who bring passion and creativity to everything they do. You’ll be part of a culture built on openness, trust, and teamwork. Where your ideas matter and your growth is supported. Join us, and help bring innovation to life.
Your Role And Responsibilities
The Digital Experiences Project Manager leads cross‑discipline marketing teams through complex digital initiatives that support strategic business goals. In this role, you will drive delivery across one or more agile or waterfall project teams, manage roadmaps and priorities, and play a central role in planning, risk mitigation, cross‑discipline collaboration, and resource efficiency. You will help shape processes and outcomes that move the business forward while ensuring high‑quality execution.
Successful candidates go beyond facilitation and reporting—they work collaboratively across teams to build effective solutions, thoughtfully balancing near‑term needs with long‑term impacts. They are highly resourceful, applying creative thinking to tools, processes, and problem‑solving to keep projects moving efficiently. They are also outcome‑focused, defining clear, actionable steps aligned to established KPIs and consistently delivering high‑quality results. Clear, concise and consistent communication is key.
This role is ideal for a project management professional who excels at connecting strategy with execution, thrives in a highly collaborative environment, and is passionate about delivering meaningful business impact.
Preferred Education
Associate's Degree/College Diploma
Required Technical And Professional Expertise
- Demonstrated experience leading agile and/or waterfall project teams through full delivery lifecycles.
- Professional experience in digital, web, or marketing environments, with a solid understanding of cross‑discipline workflows.
- Proven ability to build and manage detailed project plans with clear timelines, deliverables, and accountable owners.
- Experience facilitating agile ceremonies—including standups, retrospectives, and sprint planning—or conducting structured project checkpoints.
- Strong working knowledge of project management platforms such as Jira, Workfront, Monday.com, or equivalent tools.
- Excellent verbal and written communication skills, particularly in:
- Stakeholder alignment and engagement
- Project status and risk communications
- Cross‑functional collaboration
- Ability to create and maintain reporting dashboards, datasets, and status frameworks that support project transparency and decision‑making.
- 5–8 years of project management experience in digital, web, or marketing environments.
- Demonstrated success managing complex, cross‑discipline digital initiatives, such as web redesigns, content programs, information architecture implementations, platform integrations, or digital marketing campaigns.
- Familiarity or hands‑on proficiency with Adobe Experience Manager (AEM), Adobe Customer Journey Analytics (CJA), Adobe Workfront, or related digital experience platforms.
- Understanding of digital marketing, performance analytics, and experimentation frameworks.
- Strong ability to drive and communicate clarity, alignment, and prioritization in ambiguous or fast‑changing environments.
- Proven track record of improving team efficiency, workflows, or delivery processes through tools, automation, or methodology enhancements.