What are the responsibilities and job description for the 2024 Entry Level: Client Facing Technology Support Developer position at IBM?
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Position start dates are in 2024.
When working in this abstract, fast pace and continuously changing tech world, resilience, commitment, and curiosity serve as the foundation for success as an IBM Developer.
You will participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will work to create software that is of high quality and meets our clients' needs. You will also have the opportunity to become a contributor within Open Source communities across multiple disciplines.
In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for the wider business, our external clients, & their customers. Our culture of flexibility and freedom are pillars that embrace long-term career growth and learning opportunities in an environment that highlights your unique skills and experience.
As an Entry Level Client Facing Technical Support Developer, you will:
Who You Are:
Entry level Software Developers participate in our 2-year learning experience program called JumpStart. JumpStart provides a collaborative environment and an immediate ecosystem and framework that instantly makes you feel part of the team. JumpStart is focused on attracting and training the world's best talent and giving them the experience and exposure to the worlds' best tools and technologies. It's about creating endless opportunities matching your interests with all the opportunities across IBM to make a difference in the world.
The positions are IBM US Office-based, including the below locations. Opportunities in these locations will vary based on demand.
San Jose, CA
Austin, TX
Durham, NC
Raleigh, NC
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Position start dates are in 2024.
When working in this abstract, fast pace and continuously changing tech world, resilience, commitment, and curiosity serve as the foundation for success as an IBM Developer.
You will participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will work to create software that is of high quality and meets our clients' needs. You will also have the opportunity to become a contributor within Open Source communities across multiple disciplines.
In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for the wider business, our external clients, & their customers. Our culture of flexibility and freedom are pillars that embrace long-term career growth and learning opportunities in an environment that highlights your unique skills and experience.
As an Entry Level Client Facing Technical Support Developer, you will:
- Work in an agile, collaborative environment to understand requirements, design, code and test innovative applications, and support those applications for our highly valued customers.
- Assist with resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
- Own the customer experience by solving complex business problems for the world’s leading clients.
- Work directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements, then design and implement innovative solutions across multiple industries and sectors as well as governments and agencies.
Who You Are:
- Highly motivated and have a passion for creating and supporting great products.
- Thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
- Great at solving problems, troubleshooting, and implementing solutions to complex technical issues.
- Have a basic understanding of software development and programming languages.
- Have the ability to learn new skills quickly and use the skills efficiently.
Entry level Software Developers participate in our 2-year learning experience program called JumpStart. JumpStart provides a collaborative environment and an immediate ecosystem and framework that instantly makes you feel part of the team. JumpStart is focused on attracting and training the world's best talent and giving them the experience and exposure to the worlds' best tools and technologies. It's about creating endless opportunities matching your interests with all the opportunities across IBM to make a difference in the world.
The positions are IBM US Office-based, including the below locations. Opportunities in these locations will vary based on demand.
San Jose, CA
Austin, TX
Durham, NC
Raleigh, NC
Required Technical and Professional Expertise
- Basic knowledge in one or more of the following technology areas: Java, Ruby, Python, Javascript, HTML, CSS, Node.js, Angular.js
- Understanding of Operating system software (e.g., MacOS, Linux, Windows)
Preferred Technical and Professional Expertise
- Minimum 1 year experience working with operating system software (e.g., MacOS, Linux, Windows)
- Minimum 1 year experience development in JavaScript, Node.js, or similar
- One or more internships or co-op experience