Targeted Case Manager

Gracepoint is seeking compassionate and empathetic qualified candidates who want to make a difference.

JOB SUMMARY

The Targeted Care Manager participates as a member of a multidisciplinary treatment team to provide advocacy, coordination, and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication.

BENEFITS

• Full Health, Dental, Vision, Disability, Accidental, and 401(k) within 1 month of hire
• Paid Training and Coaching
• Non-Profit Organization Student Loan Forgiveness
• Wellness Events
• PTO accrual starts on day 1 of employment
• Company Discount Perks

JOB REQUIREMENTS

• Bachelor’s degree in a Human Services related discipline and at least 1 year of experience in the mental health field. 
  • (Child welfare programs require 2 years of experience with at-risk populations and a child welfare certification.) 
• The Targeted Case Manager must be eligible to apply for the Certified Behavioral Health Case Management Provisional (CBHCM-P) application through the Florida Certification Board if not already certified. 
• Incumbent(s) are required to “upgrade” from CBHCM-P to Certified Behavioral Health Case Manager after 1 year of employment. 
• Must be at least 21 years or older, and possess a valid Florida Driver's License, reliable vehicle, and insurance.
• Ability to read, analyze, and interpret clinical records, procedures, or governmental regulations. 
• Ability to write reports and document clinical activities and effectively communicate verbally with, provide information to, and respond to questions from managers, patients, service providers, managed care entities, family members, and other stakeholders.

JOB DUTIES & COMPETENCIES

• Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
• Complete all clinical and administrative documentation based on established timelines as per program requirements.
• Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives as per program requirements
• Communicate effectively and maintain cooperative relationships with internal and external resources.
• Maintain efficient workflow management and organization as per program requirements.
• Maintain proficient quality of clinical documentation as per program requirements.
• Other duties as assigned or needed as per program requirements.

WORK ENVIRONMENT

• High-paced, collaborative team performance with an emphasis on critical thinking and decision-making with guidance from program supervisor/manager.
• Climate-controlled office environments with frequent exposure to clients. Some programs may require traveling within Hillsborough County via personal vehicle or agency vehicle to facilitate in-home client services in a variety of socioeconomic neighborhoods.   

PHYSICAL DEMANDS:

• Abilities in reaching, bending, talking, fingering, sitting, carrying, standing, grasping, fine hand coordination, ability to hear, ability to read and write, and the ability to remain calm under stress. 
• Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. 
• Specific vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. 
• Must be capable of lifting 50 pounds of dead weight alone. May be required to complete standing presentations