What are the responsibilities and job description for the Park Services Lead - BK position at IB Parks and Entertainment?
The Park Services Lead is responsible for ensuring Park Services Hosts maintaining clean and sanitized common areas in the Park as well as areas behind the scenes. In addition, all are greeting Guests and answering questions in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
▪ Train and develop Team Members ensuring safety is a priority and attention to Guests is key.
▪ Assist Supervisor with the scheduling of Team Members to follow current labor budgets.
▪ Complete operational checklists to ensure all assigned tasks are being completed as required.
▪ Respond to calls for Park Services team clean up and complete any corrective actions needed.
▪ With the assistance of the Supervisor, create and follow a general outline for Park Services Hosts to follow
throughout daily operation.
▪ With the assistance of the Supervisor, ensure the team has all supplies needed and ordered for operation.
▪ Perform cleaning tasks including sweeping, restroom cleaning, trash collection, etc.
▪ Pick up debris around the Park and parking lot throughout the day.
▪ Ensure trash receptacle bags are changed throughout the day so as not to overflow.
▪ Ensure restrooms are cleaned and sanitized according to the IIPP checklist.
▪ Ensure all food areas are clean and sanitized including dining areas, queues, and kitchen.
▪ Ability to use all cleaning chemicals and equipment.
▪ Replenish Park Services cart supplies before going to the assigned area.
▪ Clean equipment, clean and restock supply room(s) and ensure that the custodial closets are tidy and locked at the end of a shift.
▪ Assist Guests with directions, miscellaneous information, other assistance as needed.
▪ Other duties as assigned.
WORK EXPERIENCE REQUIREMENTS
▪ High school diploma or equivalent.
▪ Minimum 21 years of age.
▪ Prior leadership experience preferred.
▪ Basic knowledge of cleaning equipment and chemicals is preferred.
▪ Must be courteous with good communications skills and service mindset.
▪ Must be a team player and be able to solve problems independently.
PHYSICAL REQUIREMENTS
▪ Able to perform the essential job functions safely and successfully.
▪ Physical requirements include lifting, carrying, pushing, or pulling up to 50 pounds.
▪ Must be able to work outside in various weather conditions.
▪ Must be able to stand and walk the Park throughout the day.
▪ Must be able to work various shifts including evenings, weekends, and/or holidays as needed.