What are the responsibilities and job description for the Systems Architect position at i-Link Solutions?
Job Title: Systems Architect - Expert
Task ID: HBITS-07-14532
Position Duration: 30 Months
Client: State of NY
Agency: Information Technology Services
Interview – In-Person
Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com
Description
Client Interaction & Requirements Gathering:
Meetings with clients: Participating in discovery sessions, status updates, workshops, and Q&A sessions.
Gathering business requirements: Eliciting needs from stakeholders through interviews, surveys, and observation.
Documenting requirements: Creating user stories, functional specifications, and process flows.
Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients.
Providing updates: Communicating progress, challenges, and next steps to clients and project managers.
II. Salesforce Configuration & Development
Configuring Salesforce: Setting up objects, fields, page layouts, record types, validation rules, and automation (Workflow Rules, Process Builder, Flow).
Customizing Salesforce: Developing custom components, Apex code, Visualforce pages, or Lightning Web Components (if in a technical role).
Data management: Importing, exporting, cleansing, and migrating data.
Building reports and dashboards: Creating and refining reports to meet client reporting needs.
Testing configurations and code: Performing unit testing, integration testing, and user acceptance testing (UAT).
Troubleshooting issues: Investigating and resolving bugs or user-reported problems.
III. Project Management & Collaboration
Updating project management tools: Tracking tasks, progress, and time spent on activities.
Collaborating with team members: Working with other consultants, developers, administrators, and project managers.
Participating in team meetings: Daily stand-ups, sprint planning, and retrospectives.
Reviewing work: Providing feedback on configurations or code developed by other team members.
Managing scope: Ensuring that project work stays within the agreed-upon scope.
IV. Learning & Development
Staying updated on Salesforce releases: Researching new features and functionalities.
Learning new Salesforce products or technologies: Continuously expanding knowledge base.
Pursuing certifications: Studying for and taking Salesforce certification exams.
Reading industry blogs and forums: Staying informed about best practices and trends.
V. Documentation & Knowledge Sharing
Creating and updating documentation: Developing user guides, administrator guides, and technical documentation.
Sharing knowledge: Presenting findings or best practices to colleagues.
Maintaining a knowledge base: Contributing to internal wikis or documentation repositories.
Mandatory Qualifications 1 84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration 2 60 Months of Experience in Demonstrated ability to design, build, and deploy custom objects, fields, page layouts, record types, validation rules, and workflow rules 3 60 Months of Experience in Hands-on experience with Salesforce automation tools such as Process Builder and Flow 4 60 Months of Experience in Proficiency in managing user profiles, permission sets, roles, and sharing settings to ensure data security and access control 5 60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights 6 60 Months of Experience in Familiarity with the Salesforce AppExchange and the ability to recommend and integrate third-party solutions 7 60 Months of Experience in Understanding of Salesforce data management best practices, including data loading, cleansing, and de-duplication 8 60 Months of Experience in Knowledge of Salesforce release cycles and the ability to adapt solutions to new features and functionalities 9 60 Months of Experience with Apex, Visualforce, and/or Lightning Web Components (LWC) for custom development 10 60 Months of Experience in Understanding of SOQL and SOSL for data querying Required Documentation
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability
Task ID: HBITS-07-14532
Position Duration: 30 Months
Client: State of NY
Agency: Information Technology Services
Interview – In-Person
Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com
Description
Client Interaction & Requirements Gathering:
Meetings with clients: Participating in discovery sessions, status updates, workshops, and Q&A sessions.
Gathering business requirements: Eliciting needs from stakeholders through interviews, surveys, and observation.
Documenting requirements: Creating user stories, functional specifications, and process flows.
Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients.
Providing updates: Communicating progress, challenges, and next steps to clients and project managers.
II. Salesforce Configuration & Development
Configuring Salesforce: Setting up objects, fields, page layouts, record types, validation rules, and automation (Workflow Rules, Process Builder, Flow).
Customizing Salesforce: Developing custom components, Apex code, Visualforce pages, or Lightning Web Components (if in a technical role).
Data management: Importing, exporting, cleansing, and migrating data.
Building reports and dashboards: Creating and refining reports to meet client reporting needs.
Testing configurations and code: Performing unit testing, integration testing, and user acceptance testing (UAT).
Troubleshooting issues: Investigating and resolving bugs or user-reported problems.
III. Project Management & Collaboration
Updating project management tools: Tracking tasks, progress, and time spent on activities.
Collaborating with team members: Working with other consultants, developers, administrators, and project managers.
Participating in team meetings: Daily stand-ups, sprint planning, and retrospectives.
Reviewing work: Providing feedback on configurations or code developed by other team members.
Managing scope: Ensuring that project work stays within the agreed-upon scope.
IV. Learning & Development
Staying updated on Salesforce releases: Researching new features and functionalities.
Learning new Salesforce products or technologies: Continuously expanding knowledge base.
Pursuing certifications: Studying for and taking Salesforce certification exams.
Reading industry blogs and forums: Staying informed about best practices and trends.
V. Documentation & Knowledge Sharing
Creating and updating documentation: Developing user guides, administrator guides, and technical documentation.
Sharing knowledge: Presenting findings or best practices to colleagues.
Maintaining a knowledge base: Contributing to internal wikis or documentation repositories.
Mandatory Qualifications 1 84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration 2 60 Months of Experience in Demonstrated ability to design, build, and deploy custom objects, fields, page layouts, record types, validation rules, and workflow rules 3 60 Months of Experience in Hands-on experience with Salesforce automation tools such as Process Builder and Flow 4 60 Months of Experience in Proficiency in managing user profiles, permission sets, roles, and sharing settings to ensure data security and access control 5 60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights 6 60 Months of Experience in Familiarity with the Salesforce AppExchange and the ability to recommend and integrate third-party solutions 7 60 Months of Experience in Understanding of Salesforce data management best practices, including data loading, cleansing, and de-duplication 8 60 Months of Experience in Knowledge of Salesforce release cycles and the ability to adapt solutions to new features and functionalities 9 60 Months of Experience with Apex, Visualforce, and/or Lightning Web Components (LWC) for custom development 10 60 Months of Experience in Understanding of SOQL and SOSL for data querying Required Documentation
- Résumé
- Copy of Candidate Identification
- Any documents referenced in the above Requested Qualifications
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability