What are the responsibilities and job description for the Pay Station Clerk(Server) position at HyVee?
Additional Considerations (if any):
Night & Weekend Shifts Required-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Pay Station Clerk
Department: General
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Pay Station Clerks keep the dining and checkout experience running smoothly for customers enjoying everything our store has to offer. In this role, you'll operate the register, assist customers with their orders, and help maintain a clean and well-stocked environment so every visit is a great one.
If you enjoy working with people, take pride in doing things right, and thrive in a fast-paced setting, we'd love to have you on our team.
What You'll Do
No two shifts are exactly the same, but here's what you can expect:
Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit card transactions, in-store charges, coupons, and discounts
Count back change and issue receipts, and place merchandise in bags or boxes for customers
Ensure adequate supplies of silverware, condiments, and beverage cups are on hand for customer use
Refill and maintain the coffee service area including cups, utensils, and condiments
Assist with bussing tables in the Hickory House or Market Grille sit-down areas and run orders out to the dining area from food stations as needed
Practice proper sanitation procedures and keep your work area clean and organized throughout your shift
Answer the telephone promptly and provide friendly, helpful service to customers who call
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Assist in other areas of the store as needed and take on special projects as assigned
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time
Your Skills
To be successful, you'll need to be able to:
Follow detailed written or verbal instructions and work through tasks with a few concrete variables
Perform arithmetic calculations involving fractions, decimals, and percentages and make change accurately
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as part of a team to deliver a great customer experience
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations, and eCommerce; Service Managers
Education and Experience
No education or experience requirements; we will provide all the training you need to succeed
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role in a retail store and dining environment where you will be on your feet throughout your shift. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.