What are the responsibilities and job description for the Quality Program Manager position at Hyve Solutions?
Hyve Solutions is a leader in the data center solutions industry. We design, manufacture, and deliver custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers.
Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment to ensure that customers’ build requirements are understood and disseminated; roll up feedback and respond appropriately to these requests. Manage and execute predefined processes.
Responsibilities:
• Customer facing contact for new projects
• Set-up program elements; deploy engineering BOMs into the subassemblies required to build prototypes, test racks, and pre-production racks
• Work with our Supply Chain Managers to release work orders and own those work orders until they are completed by Engineering and Manufacturing
• Review Agile information; Initiate and Track Change Requests and Change Orders
• Initiate Engineering Investigation and Change Orders; Track Tickets in JIRA and CloudSolv from Open through Resolution
• Coordinate movement of servers and racks internally to complete engineering tests and qualification deliverables
• Arrange for shipment of pre-production components, servers, and racks
• Communicate status to Customer, Sales, Field Sales Engineers, and Management
Qualifications:
• Requires a bachelor's degree in engineering or business
• 5 years of program or product management or related experience
• 5 years of experience in the electronics industry
• Ability to work cross-functionally with customer, sales, engineering, manufacturing, and warehouse personnel
• Solid project management skills, including the ability to multi-task.
• Familiarity with industry and market best practices.
• Be able to demonstrate computer literacy with Microsoft Office applications (Word, Excel, PowerPoint and Outlook)
• Business communication skills, particularly facilitation, negotiation and presentation skills.
• Occasional Travel may be required.