Strategic Account Asset Analyst

Job Title

Strategic Account Asset Analyst

Job Category

Finance

Job Description

What starts with YOU, moves the world!

Hyster-Yale Materials Handling Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Strategic Account Asset Analyst based at our Greenville, NC location.

What You Will Do

• Monthly Billing: Manage monthly billing activities by ensuring accurate and timely customer invoicing, monitoring billing transactions across multiple locations, multiple systems and resolving discrepancies to maintain financial accuracy and revenue integrity.
• Account Reconciliation: Perform regular account reconciliations by reviewing customer billing, lender obligations, asset additions, asset removals, and adjustments to ensure portfolio accuracy, identify variances, solve the variances and minimize revenue leakage.
• Customer Relationship Management: Serve as a trusted partner to assigned customers by addressing billing and asset-related inquiries, supporting lease lifecycle activities, and delivering responsive, high-quality service that strengthens customer satisfaction.
• Data Analysis & Asset Optimization: Analyze equipment utilization through telemetry reporting and operational data to identify trends, provide actionable recommendations to Major Account Managers, and support customer strategies that improve asset performance and overall fleet efficiency.
• Cross-Functional Collaboration: Partner with Finance, Accounting, Credit, Operations, Fleet Management, Sales, and other internal teams to resolve issues, support customer needs, and ensure effective asset management throughout the equipment lifecycle.
• Quarterly SOX Review: Compare billing across multiple systems to ensure compliance, identify discrepancies, and resolve issues by creating and implementing corrective actions to prevent recurring problems.
  
  

Who You Are

• A relationship-focused professional who builds credibility quickly and communicates effectively with customers, partners, and stakeholders at all levels. Building those relationships through multiple communication methods to ensure concise explanations and handle any questions timely.
• A proactive problem solver who enjoys analyzing information, identifying root causes, and implementing practical solutions. Also creating improvements in the processes to prevent multiple hand offs, working to streamline the process so less hand offs occur.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining accuracy in a fast-paced environment.
• A self-starter who takes ownership of responsibilities, exercises sound judgment, and works independently while collaborating effectively across teams.
• Customer-focused and results-driven, consistently looking for ways to improve processes, strengthen partnerships, and deliver exceptional service.
  
  

What You Will Need

• Bachelor's degree in Finance, Accounting, Business Administration, Management, or a related field required.
• 5 years of experience in asset management, financial analysis, leasing, commercial finance, account management, or a related field preferred.
• Knowledge of sales tax, property tax, and upfront taxes, with the ability to balance and reconcile activity across multiple billing systems.
  
  

Skills, Experience, & Abilities

• Relationship & Negotiation Skills: Ability to build strong customer relationships, manage complex customer situations, and negotiate solutions that result in mutually beneficial outcomes.
• Microsoft Office Competency: Strong proficiency in Microsoft Excel and other Microsoft Office applications to effectively manage customer assets, analyze data, maintain accurate records, and generate reports.
• Lease & Asset Management Knowledge: Understanding of lease structures, asset lifecycle management, equipment utilization, and portfolio management principles.
• Customer Account Management Experience: Experience managing customer portfolios, supporting billing and asset management activities, and providing exceptional customer service.
• Remarketing Knowledge: Familiarity with equipment remarketing processes and end-of-term asset management activities preferred.
  
  

Who We Are

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What We Offer

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

1-10%

Primary Location

HY US Greenville, NC (Headquarters)

Address

1400 Sullivan Drive

Zip Code

27834

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled