What are the responsibilities and job description for the SCHEDULING COORDINATOR-Hypertension and Nephrology Care position at Hypertension and Nephrology?
JOB DUTIES
Ensures that assigned duties are completed in a timely fashion consistent with organizational standards of accuracy and patient care.
Maintains compliance with all applicable legal and regulatory requirements.
Reviews processes with regards to authorizations and scheduling to find efficiency and value.
Keeps Medical Practice Manager and VP of Physician Services informed of practice operations, patient care issues and scheduling issues through regular meeting and other communications.
Promotes an environment in which the patient care team can work cooperatively toward goals.
Resolves conflicts in a positive manner.
Communicates and interacts effectively with patients and families, physicians, peers and other health team members to maximize successful patient outcomes.
Assists in the facilitation of smooth patient flow.
Maintains good communication with physician and coworkers.
Uses appropriate measures of Infection Control to include PPE and hand washing.
Use of Meditech EMR.
Follows appropriate chain of command for reporting issues such as grievances, patient complaints and staff issues.
Demonstrates knowledge of emergency procedures.
Other duties as assigned.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
A minimum of an associated level of education either by degree or combination of experience and/or education in a medical related field or physician office.
Sufficient previous experience and ability to demonstrate effective scheduling and communication skills to comprehend, direct and apply policies and procedures in a professional manner.
Experience with EMR software preferred.
Current BLS healthcare provider card.
Must possess great attention to detail.
Must be able to accurately type 40wpm and be efficient with data entry equipment. Must have the ability to apply appropriate rules of grammar, spelling and punctuation. Knowledge of computers is a necessity. Must possess the ability to prioritize activities, organize work and problem solve.
Communications skills both verbal and written must be above average to excellent. Must be able to communicate with public sector by telephone use and in person. Must be able to deal with anxious and angry people. Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact.
Understanding of confidentiality rules is a must without exception.
WORKING CONDITIONS
Works in a typical Physician Practice Office setting. Must be able to work first shift but there may be times that there will be additional hours that will be needed on short notice. Ability to manage multiple priorities under stress. Flexibility to adapt to changing situations in a positive, professional manner.
DISCLOSURE
MMC commits to review, under the intent of this standard, and in coordination with medical professional opinion’s and physical demands job analysis performed by certified professionals, an individual’s ability to be reasonably accommodated within the role they are responsible and qualified to perform.
MMC is committed to complying with the Americans with Disabilities Act (“ADA”) and providing equal opportunity employment for qualified persons with disabilities. All employment practices and activities are conducted on a nondiscriminatory basis. Meadville Medical Center will follow any state or local law that provides individuals with disabilities greater protection that the ADA.
Every effort has been made to make your job description as complete as possible. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific tasks does not exclude them from the position if the task is similar, related, or is a logical assignment to the position, or is imperative for patient care and to meet emergency situations.