What are the responsibilities and job description for the E-Commerce Operations Coordinator position at Hype and Vice?
We are looking for a detail-oriented and tech-savvy DTC Ops Specialist to join our growing apparel brand. This entry-level role will become the in-house expert on our operations platform and will own all backend setup for our direct-to-consumer (DTC) website sales. You will ensure products are accurately uploaded, data flows seamlessly between Odoo and Shopify, and systems run smoothly to support product launches and day-to-day operations.
Responsibilities
- Become the subject matter expert in Odoo, learning and mastering system functions.
- Own backend setup for all DTC products, including imports for launches, data imports, and inventory syncing.
- Ensure every product has correct images, descriptions, pricing, and categories (tags or other grouping details) across our systems.
- Upload new inventory when received and coordinate sales price uploads to align with promotions.
- Monitor system performance and troubleshoot issues to maintain accurate data flow.
- Manage reporting, including capacity reports for operators and other production-related metrics.
Qualifications
- Bachelor’s degree in a related field (Business, Supply Chain, Operations, or similar).
- 1 year of experience in operations, data management, or a related role (internships count).
- High attention to detail and accuracy in data entry and product information.
- Proficiency with computers and strong Excel or Google Sheets skills (formulas, VLOOKUP, pivot tables).
- Experience with Shopify and Odoo are a plus.
- Problem-solving mindset and ability to troubleshoot system or data issues.
- Strong organizational and time management skills to handle multiple projects and deadlines.
- Clear written and verbal communication to work effectively with internal teams.
- Ability to work in a fast-paced environment.
Why Join Us
- Work with a dynamic team in a growing apparel brand.
- Hybrid work model – in office 3 days a week.
- Competitive pay at $26 per hour, health benefits, PTO, and 401(k).
Salary : $26