What are the responsibilities and job description for the Office Manager - Jacksonville position at Hylant?
The Opportunity:
The Office Manager is a champion of the Hylant culture. The Office Manager is responsible for leading and directing administrative aspects of the assigned office/group, ensuring an effective and efficient office operation while adhering to Hylant policy, procedure, and core values. The Office Manager may also provide executive level support to office leadership. This is primarily a full-time in-office position due to the nature of responsibilities.
In This Role You Will Execute On:
Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.
Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
The Office Manager is a champion of the Hylant culture. The Office Manager is responsible for leading and directing administrative aspects of the assigned office/group, ensuring an effective and efficient office operation while adhering to Hylant policy, procedure, and core values. The Office Manager may also provide executive level support to office leadership. This is primarily a full-time in-office position due to the nature of responsibilities.
In This Role You Will Execute On:
- Lead and/or perform all office administrative responsibilities for the assigned group/location.
- Provide executive administration support to senior leadership, if assigned. This includes managing calendars, coordinating travel, triage emails, and other executive level support required.
- If assigned, serve as the location’s liaison for HR/Talent including, but not limited to, coordinating on site interviews, preparing new hire agendas, conducting first day orientation, and coordinating with the hiring manager and other stakeholders to ensure a welcoming and engaging onboarding experience.
- Plan, develop, coordinate, and communicate events such as Annual Meeting, Holiday Party, BAWWD awards, Service Awards, Office Picnic, new employee luncheons, Top Workplaces Survey, ordering funeral flower arrangements and/or memorials, and other ad hoc engagements.
- Maintain intranet space for assigned group/location by ensuring current and relevant content is posted.
- Develop and execute innovative ways to promote the Hylant culture to foster a fun, family oriented, and community minded environment.
- Plan and coordinate internal and external events and meetings. This includes managing set-up, catering, equipment needs and clean-up as required.
- Provide administrative support to all employees; coordinate and lead projects, quickly addressing and solving problems and concerns.
- Manage and complete group/location charitable and sponsorship request process.
- Oversee or conduct new employee orientation supporting a welcoming and engaging experience.
- Perform other duties and special projects as requested.
- Bachelor's degree in business administration, communications, or a related field OR equivalent combination of education and work experience required.
- A minimum of five years of related administrative work experience.
- Prior management or supervisory experience desired
- Must have the ability to maintain confidentiality about management or business information and protect sensitive information.
- Exceptional attention to detail, communication, and interpersonal skills
- Strong prioritization, organizational, project management and time management skills
- Proficiency with Microsoft Office suite of products.
- Ability to work full-time from our Jacksonville, Florida office.
- Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
- Must be legally authorized to work in the United States.
Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.
Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.