Account Manager

We are a U.S.-based, privately held, mid-sized company operating in the aftermarket industrial sector. With a global footprint, we provide engineering services and repair solutions for high efficiency pumping equipment across key industries including oil and gas, steel, nuclear, and pulp and paper. With our corporate headquarters in Chicago, IL, our company prides itself on technical expertise, customer service, and strategic growth across international markets.

We are offering a home-based remotely based sales opportunity for an Account Manager position.

This person will be responsible for the identification, development and implementation of sales strategies and customer solutions in a defined territory and specific customer base in the Refinery, Power Plants, and Oil and Gas markets located in and along the territory within:

Territory – Western Pennsylvania, Western New York and West Virginia.

Sales responsibilities will be for aftermarket pump repairs plus parts, reliability services, sensors and field service within your assigned region. You will be conducting business development activities, cultivating customer relationships, identifying opportunities for growth, closing new business and ensuring business objectives/strategies are met within a company with a supportive culture, including our technical and sales resources to help you be successful in your role. You will have many resources available to you including a 5,000 HSP test lab, strong engineering support, high quality marketing tools, including media, brochures, case studies and training resources. You will also have access to experienced shop personnel who believe in providing our customers with a high-quality value solution.

Essential Job Accountabilities:

• Maintain current relationships with key accounts and prospect new customers continuously.
• Execute sales calls and identify new opportunities with both existing customers and new accounts in assigned geographical area.
• Grow sales within geographic territory in alignment with assigned revenue and new account development targets.
• Report sales activities in Salesforce CRM Software.
• Provides continuous improvement in sales coverage and effectiveness developing key areas and markets to include market share information and action plans.
• Provide technical support to customers and interfaces with engineering to assure best hydraulic fit and optimal equipment efficiency.
• Develop sales forecasts for the region.
• Define and assist management in developing solution-based proposals that will demonstrate product value to new and existing customers while optimizing revenue and profit of sale.
• Participate in weekly production /sales meeting to inform management of current and future activity.
• Work collaboratively with operations to identify and maximize margins and business profitability.
• Attend trade shows and industry events that impact business and build customer rapport.
• Effectively promote all of Hydro's value-added products and services, utilizing a "Total Solutions" sales strategy.
• Continuously build the Hydro brand, both in person and in social media presence.
• Manage travel and entertainment expenses in accordance with budgets and corporate policies.
• Travel up to 75% for in-person meetings at customer facilities within assigned geographic territory.

Job Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

• Minimum education requirements include technical degree (mechanical engineering preferred) or equivalent combination of experience and education.
• 5 years prior experience as a Sales Engineer, Field Service Engineer or mechanical engineer or similar.
• Experience and knowledge of aftermarket service and solutions related to rotating equipment primarily with pumps.
• Superior technical skills with an in-depth knowledge of various types of pumps and pumping systems and a demonstrated knowledge of historical pump information along with a solid understanding of theoretical pump technologies.
• Strong business acumen and understanding of profitability in a service business environment
• Possess the ability to define problems, collect data and establish facts and valid conclusions.
• Have outstanding Customer Service skills and abilities in conjunction with a positive attitude and demeanor in sales settings and at site facilities.
• Proficient computer skills including Microsoft suite applications, with above average Excel and CRM experience.
• Must possess a high attention to detail, have exceptional time management skills.
• Have strong analytical and problem solving skills with an understanding of the root cause failure analysis process.
• Ability to facilitate solutions in a fast paced, complex technology, and business environment.
• Ability to work independently and be self-motivated while also being able to work effectively in a team environment.

Work Environment:

• Work is generally performed in a office environment and there will be instances that require activities in an industrial setting.
• Individual is required to comply with safety standards and regulations and use proper PPE.

We offer a full benefits package with a matching 401k and an entrepreneurial opportunity in a privately held organization.