What are the responsibilities and job description for the Wellness Coordinator position at Hydration Room?
Job Description
Why You’ll Love this Part-Time Wellness Coordinator Job!
Why Hydration Room?
Locations You’ll Cover: Mountain View, Campbell, Los Gatos, Almaden clinic locations.
Clinic Hours: Team members must be available for scheduling during both morning/afternoon and afternoon/evening shifts within the hours of 8:00 AM to 8:00 PM.
At Hydration Room, making a healthy difference together means you’re surrounded by people who show up for each other and make every shift something to look forward to. With wellness that works with your life, you’ll build a routine that fits your lifestyle and have access to therapies that help you feel your best on and off the clock. Through it all, you’ll keep leading the day-to-day with genuine support, backed by leaders who truly care about your growth.
If you’re passionate about health, wellness, and delivering high‑end customer service, this is your chance to be part of something bigger. Apply today to join Hydration Room as a part-time Wellness Coordinator!
Are you energized by a fast‑paced, boutique, and guest‑focused environment? If you’re highly organized, detail‑oriented, and excellent at time management, the Wellness Coordinator role at Hydration Room could be the perfect fit. This position is ideal for professionals with experience in high‑end customer service or premium hospitality who deliver polished, elevated interactions and anticipate guest needs.
As a Wellness Coordinator, you’ll be the first point of contact for patients, creating a warm, refined, and service‑driven experience from start to finish. You’ll check in patients, verify paperwork, answer questions, offer refreshments, assist the RN, schedule appointments, and process payments - providing elevated, high‑touch service with clear, professional communication. Familiarity with POS and scheduling systems is a plus.
Pay: $ 23.00/ hour tips (average of $2 - $4 / hour)Why Hydration Room?
- Future Planning: 401(k)
- Career Development Opportunities
- Exclusive Perks: Enjoy complimentary IV therapy and injection benefits.
- Flexible Scheduling: We work with you to accommodate your availability!
Locations You’ll Cover: Mountain View, Campbell, Los Gatos, Almaden clinic locations.
Clinic Hours: Team members must be available for scheduling during both morning/afternoon and afternoon/evening shifts within the hours of 8:00 AM to 8:00 PM.
At Hydration Room, making a healthy difference together means you’re surrounded by people who show up for each other and make every shift something to look forward to. With wellness that works with your life, you’ll build a routine that fits your lifestyle and have access to therapies that help you feel your best on and off the clock. Through it all, you’ll keep leading the day-to-day with genuine support, backed by leaders who truly care about your growth.
If you’re passionate about health, wellness, and delivering high‑end customer service, this is your chance to be part of something bigger. Apply today to join Hydration Room as a part-time Wellness Coordinator!
Responsibilities
- Partner with and support the RN in providing care to patients in a fast-paced environment
- Assist the RN in opening and/or closing the clinic each day
- Perform basic administrative, clerical, and technical tasks to coordinate patient care
- Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner, as needed
- Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts
- Learn and have a basic understanding of provided treatments
- Promote service packages and memberships
- Maintain compassion and kindness for all patients
- Always maintain client confidentiality and dignity
- Ensure a safe, secure, and clean environment for patients by following clinic cleanliness protocols
- Assist in the training of new staff members
- Notify the Support Center of any facility issues that need addressing
- Deliver Five Star Customer Service to ensure our patients have a positive experience in the clinic
- Perform other clinic duties as required or assigned by clinic management, the RN, or physician
- Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
Skills & Qualifications
- High school diploma or equivalent required
- 2 years of experience in a high-volume patient or customer service environment
- 1 year in high‑end customer service or boutique hospitality - preferred
- Schedule flexibility between 8:00am – 8:00pm
- Availability to work a minimum of one weekend shift per week
- Commitment to work at all listed locations
Salary : $2 - $4