What are the responsibilities and job description for the Office Coordinator position at HYBE AMERICA?
Office Coordinator
Location: Nashville, TN, Onsite
Schedule: M-F, 9am-6pm
Full-Time | Salary | Non-Exempt
About HYBE America
HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Trust, and Autonomy.
Position Overview
The Office Coordinator supports the day-to-day operations of the office while helping deliver a high-quality hospitality experience for employees, artists, and guests. This position is highly collaborative and requires strong organization, attention to detail, and a service-oriented mindset.
Key Responsibilities
Office Operations & Hospitality
- Support daily office operations, ensuring a clean, organized, and welcoming environment.
- Assist in coordinating guest reception, catering, and meeting setup.
- Help create a best-in-class experience for artists, partners, staff, and visitors.
- Assist with maintaining office supplies, office credentials, and food inventory.
- Assist in managing relationships with external partners (e.g., Metropolis Parking and other building vendors). Serve as the primary point of contact for resolving vendor-related issues.
- Maintain and update vendor portals with accurate, real-time employee information.
- Serve as the first point of contact for artists, managers, and industry partners when visiting the office.
- Proactively identify and help resolve operational challenges.
- Act as a cultural ambassador for the office.
Administrative Support
- Provide administrative support to the HR team (scheduling, document management, onboarding logistics).
- Assist with new hire onboarding (workspace setup, welcome coordination, systems access).
- Help coordinate trainings, meetings, and internal communications.
- Partner with HR to support and execute culture initiatives and employee engagement programs.
- Assist with planning and coordinating internal events, team gatherings, and celebrations.
Travel Required:
0-5%
Supervisory Responsibilities:
N/A
Qualifications & Experience:
- 2 years of experience in office coordination, hospitality, HR support, or administration.
- Strong hospitality mindset and attention to detail.
- Experience working with vendors or external partners.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and interpersonal skills.
- High level of discretion and professionalism.
- Experience working with artists or client-facing environments.
- Event planning experience preferred, but not required.
Benefits
- Medical, dental, and vision insurance
- Company 401(k) match up to 5%
- Flexible paid time off
- FSA
- Life insurance
- Wellhub membership that gives you access to gyms and fitness studios
- Excellent parental leave policies
**HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**