What are the responsibilities and job description for the PBX - Telephone Operator (Full-Time) position at Hyatt?
Organization- The Seabird Ocean Resort and Spa
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
PBX Host associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This person will be heavily on the phone and computer. Other duties include processing forms of payment and responding to guest inquires. Must have good typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills required as well as answer questions relating to the hotels. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
This list is not all-encompassing and that daily work tasks may and can be altered to meet business needs.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
This is a full time position, The hourly rate for this position is $21.23/hr
Hyatt has a very competitive benefit package for colleagues, which may include:
Qualifications:
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
PBX Host associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This person will be heavily on the phone and computer. Other duties include processing forms of payment and responding to guest inquires. Must have good typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills required as well as answer questions relating to the hotels. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
This list is not all-encompassing and that daily work tasks may and can be altered to meet business needs.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
This is a full time position, The hourly rate for this position is $21.23/hr
Hyatt has a very competitive benefit package for colleagues, which may include:
- Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide while an active employee
- Holiday pay if working on a Hyatt recognized holiday
- Complimentary employee meals
- And so much more!
Qualifications:
- A true desire to satisfy the needs of others in a fast-paced environment
- Previous hotel front desk experience or 2 years of customer service strongly preferred
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a moderate weight (about 25 pounds)
Salary : $21