What are the responsibilities and job description for the Night Audit Supervisor position at Hyatt?
What You'll Do
- The Night Audit Supervisor will carry out all overnight shift operations of the Front Office department.
- Provide leadership, training and shift flow management while coaching Night Audit agents.
- Create a proactive and supportive environment for overnight team members.
- Provide the highest quality of service to guests and ensure associates do the same. Will act as an ambassador of our establishment.
- Perform hands-on duties as needed and be responsible for tasks such as financials, day-roll, training, etc.
- Prior Night Audit or supervisory experience and any experience with the specific brand hotel or upscale property is a bonus!
- A passion for service with a positive, can-do attitude.
- The desire to develop and coach associates and create an environment for your team to thrive.
- Ability to creatively problem solve and execute against the strategy and deliver results.