What are the responsibilities and job description for the Greeter position at Hyatt?
Overview:
Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
Responsibilities:
Qualifications:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Hotel-Provided Perks:
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Background check required. We participate in E-Verify.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
Responsibilities:
- Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
- Provide exceptional customer service, answering inquiries, and assisting guests with their needs
- Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
- Maintain a clean and organized work area, including the cashier station and lobby
- Collaborate with other departments to ensure seamless guest experiences
- Offer suggestions and recommendations for nearby attractions, dining options, and activities
- Demonstrate a proactive approach in resolving guest issues or concerns
- Uphold the hotel/resort's brand standards and contribute to a positive team culture
Qualifications:
- Excellent customer service skills
- Strong communication skills
- Read, write and speak English fluently
- High energy and enthusiasm
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Experience with cash handling and point-of-sale systems
- High School diploma or equivalent
- Availability to work either morning or afternoon.
- Availability to work weekends and Holidays.
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Hotel-Provided Perks:
- Health & Wellness Coverage - Medical, dental, and vision insurance provided through the Union. The company subsidizes these benefits, and once the Union’s required work hours are met, your monthly premiums are fully covered.
- Discounted Stays at Hyatt Hotels – Travel and stay with ease using exclusive employee rates.
- Complimentary Meals – Enjoy free meals during your shift in our on-site cafeteria.
- Employee Recognition Programs – We celebrate your contributions and milestones regularly.
- Referral Bonuses – Help us grow our team and earn bonuses for successful hires.
- Employee Assistance Program (EAP) – Free, confidential support for personal or work-related concerns.
- Life Insurance - Coverage is provided through the Union to offer peace of mind and financial support for you and your loved ones.
- Paid Time Off - Vacation & Sick time hours
- Sick Leave - Union-provided sick time ensures you can care for your health when it matters most.
- 401(k) Retirement Plan - A Union-sponsored 401(k) is available to help you save for the future with confidence.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Background check required. We participate in E-Verify.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.