What are the responsibilities and job description for the Director of Event Planning position at Hyatt?
Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort spans 1,600 acres of oceanfront paradise. Our resort offers a variety of accommodations, including the AAA Four-Diamond Boardwalk Inn, the Sweetgrass Inn, and the Residences at Sweetgrass.
Located just 30 minutes from the historic charm of downtown Charleston, Wild Dunes Resort is the largest of its kind in the region. It can accommodate groups of up to 650 people while delivering an unparalleled Lowcountry experience. Recognized by numerous publications and organizations, we are a premier destination for families, golfers, tennis and pickleball enthusiasts, and event planners. The resort boasts year-round championship golf, nationally ranked tennis and pickleball facilities, award-winning recreation, a luxurious spa, and diverse dining experiences.
About the Role -
The Director of Events is responsible for leading the end-to-end execution of all events and conferences while driving event-related revenue, profitability, and guest satisfaction. This role manages a professional team of Event Planners and plays a vital role in aligning the resort’s event planning function with strategic sales goals and service excellence.
This position is ideal for a results-driven, collaborative hospitality leader with a proven track record in event operations, client service, and revenue maximization.
Key Responsibilities:
Leadership & Team Development
- To ensure the profitability and efficient running of the Events Department to meet all departmental objectives.
- Direct and support a high-performing team, ensuring consistency in event execution, communication, and service delivery
- Provide training, coaching, and performance feedback; conduct regular one-on-ones and team meetings
- Oversee daily workflow, staffing, scheduling, and communication with resort departments to align on event execution priorities
Event Planning & Execution
- To personally handle a small number of premium events and VIP meetings
- Support the planning of all group events, including meetings, weddings, social functions, and incentive programs
- Lead weekly group review meetings, BEO review sessions, pre-convention meetings, and post-event evaluations
- Ensure all planning and logistical details are flawlessly executed, with a focus on proactive communication and operational readiness
Operational & Strategic Leadership
- Represent the Events team in resort leadership meetings, sales strategy sessions, and business reviews.
- Continuously assess and improve event processes, standards, and tools to enhance efficiency and consistency.
- Assist with annual budgeting and forecasting for the Events department.
- Support sustainability, service excellence, and brand alignment initiatives in all planning and execution practices.
Qualifications - External
Experience & Education:
- Previous experience in a similar role within a luxury hotel or resort.
- Excellent leadership and communication skills
- Bachelor’s degree in hospitality management, business, or related field preferred.
- Flexibility to work evenings, weekends, and holidays as required.
