What are the responsibilities and job description for the Overnight - In room dining server position at Hyatt Regency?
Organization- Hyatt Regency New Orleans
Summary
What You’ll Do
Benefits Include
Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
Affordable Benefits after 30 days – Full‑time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
Referral Bonuses up to $500.00 – For bringing new members to our team
Free and Discounted Room Nights at Hyatt hotels around the world
Paid Time Off – Holiday pay, new child leave, and personal days
Healthcare FSA – Save money on eligible medical expenses
Financial Perks – 401(k) with company match and discounted employee stock purchase plan
Employee Assistance Program – 24/7 emotional support, legal guidance, and personal & financial resources
Retail Discounts – Savings at Headspace, Apple, AT&T, Verizon, and more
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
What We’re Looking For
Summary
What You’ll Do
- Deliver food, beverages, and amenities to guest rooms with professionalism and efficiency
- Ensure all orders are complete, accurate, and presented to Hyatt brand standards
- Provide menu guidance, take in‑room dining orders, and communicate special requests
- Set up in‑room dining tables or tray service to enhance the guest experience
- Retrieve used trays and carts promptly to maintain a clean hotel environment
- Assist with prep work, polishing items, stocking supplies, and maintaining work areas
- Handle guest concerns with courtesy, urgency, and effective problem‑solving
- Collaborate with culinary, stewarding, and front‑of‑house teams to support smooth operations
- Uphold the warm, guest‑focused service that defines the Hyatt Regency New Orleans
Benefits Include
Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level
Affordable Benefits after 30 days – Full‑time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage
Referral Bonuses up to $500.00 – For bringing new members to our team
Free and Discounted Room Nights at Hyatt hotels around the world
Paid Time Off – Holiday pay, new child leave, and personal days
Healthcare FSA – Save money on eligible medical expenses
Financial Perks – 401(k) with company match and discounted employee stock purchase plan
Employee Assistance Program – 24/7 emotional support, legal guidance, and personal & financial resources
Retail Discounts – Savings at Headspace, Apple, AT&T, Verizon, and more
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
What We’re Looking For
- Strong communication and guest‑service skills
- Ability to work efficiently in a fast‑paced environment
- Previous food & beverage or hotel experience preferred
- Professional appearance and a positive, welcoming personality
- Ability to push/pull carts and lift food trays as needed
- Comfort with handling cash, payments, and POS systems
- Flexibility to work early mornings, late evenings, weekends, and holidays
- A passion for hospitality and creating memorable guest experiences