What are the responsibilities and job description for the Outlets Director - $70K to $80K - Benefits after 30 days position at Hyatt Regency?
Organization- Hyatt Regency Minneapolis
Summary
The salary range for this position is $70,000-$80,000 and will be based on experience and knowledge.
Cheers to your new adventure! Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.
The Director of Outlets oversees all food and beverage outlets within the hotel including Prairie Kitchen & Bar (3-meal full service restaurant with bar) and MPLS Market (coffee bar with quick order food and sundries). This position reports to the Assistant Director of Operations.
Responsibilities include, but are not limited to:
What You Can Expect
Qualifications
Summary
The salary range for this position is $70,000-$80,000 and will be based on experience and knowledge.
Cheers to your new adventure! Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.
The Director of Outlets oversees all food and beverage outlets within the hotel including Prairie Kitchen & Bar (3-meal full service restaurant with bar) and MPLS Market (coffee bar with quick order food and sundries). This position reports to the Assistant Director of Operations.
Responsibilities include, but are not limited to:
- Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
- Develop and recommend the budget, concepts and objectives and manage within those approved plans
- Implement and maintain food & beverage sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Office
- Coach and counsel employees to reflect Hyatt service standards and procedures
What You Can Expect
- Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
- Health benefit eligibility at 30 days of employment
- 401K with company match – eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment
- Education Assistance/Tuition Reimbursement
- Discounted employee parking ($5/day or $100/mo)
- Access to hotel gym (25,000 sq. ft.)
- Free meals in colleague cafeteria
- Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
- Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
- Annual performance-based increases
Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
- Service oriented style with professional presentations skills
- Proven leadership skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food & beverage concepts
Salary : $5 - $100