Housekeeping Supervisor

Organization- Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Summary

The Housekeeping Supervisor will assist and support the housekeeping operation as liaison communicating the needs of guests, housekeepers, and leads. The Housekeeping Supervisor will work closely with Engineering and housekeeping coordinating work orders and service/item requests.

What You'll Do:

• Prepares daily work boards and work assignments for housekeepers and supervisors - Following PDQ dictated standards
• Dispatches items/requests to housekeepers/supervisors/inspectors and housepersons.
• Answers phone calls to Housekeeping Office, receives housekeeping emails, and responds accordingly
• Handles any applicable guest, front desk or housekeeping request as needed.
• Keeps accurate and legible records of all services/requests
• Updates completed units in Springer-Miller
• Ability to carry out any special projects requested by Housekeeping Management.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).
• Adjusts room status codes relative to engineering updates (i.e. Engineering status, needs inspection status,) vacant/clean, etc.
• Communicates with appropriate departments regarding rooms in engineering status
• Acts with responsibility towards all company property, supplies and equipment.
• Maintains effective organization, layout, cleanliness, security, upkeep of housekeeping office.
• Helps maintain a clean and safe working environment in the housekeeping department.
• Ability to communicate in a multi layered fashion (cross departmentally) via email, radio, phone, and/or in person.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $18.00/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Meal credit for employees
  
  

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• Refined verbal communication skills.
• Supervisory experience preferred.
• Minimum one year of hotel experience.
• Must have good typing skills.
• Refined verbal and written communication skills.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Must be available to work flexible shifts including nights, weekends, and holidays.
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.