Golf Pro Shop Supervisor

Organization- Hyatt Regency Hill Country Resort and Spa

Summary

Schedule Requirements: Must be available to work a flexible schedule during the week, including weekends and holidays.

Role

The Lead Assistant Golf Professional / Pro Shop Supervisor is an integral part of our golf facility’s daily operations. This position is responsible for managing the Golf Shop, overseeing Toptracer services, supporting group events and tournaments, and delivering an exceptional guest experience. The ideal candidate is service-driven, passionate about golf, and committed to upholding the highest operational standards.

Responsibilities include but are not limited to:

Event & Tournament Support

• Coordinate and execute group golf and Toptracer events, including tournaments, leagues, and special outings
• Participate in pre-event planning meetings to ensure seamless execution and guest satisfaction
• Assist with scoring, pairings, and on-course logistics during events
  
  

Golf Shop Management

• Supervise daily Golf Shop operations, ensuring a clean, organized, and professional environment
• Oversee inventory control, merchandising, and product displays to maximize sales and enhance guest experience
• Process transactions accurately and manage point-of-sale systems
  
  

Guest Experience & Service

• Create a welcoming, service-focused atmosphere for all members and guests
• Communicate daily play rules, course conditions, and special notices to staff and players
• Respond promptly and professionally to guest inquiries and concerns
  
  

Instruction & Player Development

• Provide golf instruction for individuals and groups across all skill levels
• Develop lesson plans and clinics to promote player improvement and engagement
• Stay current with teaching techniques and technology to enhance instructional programs
  
  

Operational Support

• Manage tee sheets and coordinate with staff to ensure efficient play flow
• Notify the Golf Operations Manager and Director of Golf about any notable changes in course conditions
• Assist in training and mentoring Golf Shop and Customer Service staff
  
  

About Our Resort

Nestled on 300 acres of historic ranch land, our resort offers a vibrant blend of relaxation and recreation. Featuring a 27-hole golf course, a five-acre water park, biking trails, and a luxurious spa, we provide diverse amenities for our valued guests. Join us in upholding our tradition of exceptional Texas hospitality!

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive

Qualifications

• Robust teaching ability for both individual and group golf lessons
• Strong leadership skills with the ability to uphold the professional image of a Golf Professional
• Exceptional customer service and interpersonal communication skills
• Outgoing personality with a genuine passion for golf and guest engagement
• Previous experience in retail operations, preferably within a golf setting
• Proficiency in computer systems, point-of-sale software, and basic accounting practices
• Commitment to the game of golf and actively pursuing or holding PGA Class A certification
  
  

Preferred Attributes

• Experience with Toptracer technology and event coordination
• Knowledge of golf equipment, apparel, and merchandising trends
• Ability to work flexible hours, including weekends and holidays
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced, team-oriented environment
  
  

Benefits & Perks

• Enjoy free meals in our colleague café
• Health, Dental and Vision Benefits
• Discounted & Complimentary Hotel Room Nights
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition reimbursement, up to $1,000 a year!
  
  

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.