Event Planning Manager

Organization- Hyatt Regency New Orleans

Summary

Named to the Top 250 Meeting Hotels in North America list by Cvent, taking the #23 overall rank and the #1 Hotel in New Orleans, The Hyatt Regency New Orleans is seeking an Event Planning Manager to join our exciting and fun Events team. We are conveniently located in the downtown area near Champions Square, Smoothie King Center, and minutes from the historic French Quarter, Arts District, and Mississippi Riverfront. Our property has 1,193 guestrooms and 200,000 square feet of event space and is ready for a motivated and creative new leader to take advantage of a unique opportunity to impress and delight our future groups. Come join our family at the Hyatt Regency New Orleans and you will have the chance to sell a brand new experience to our guests!

The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff to provide direction and organization during execution of meeting and banquet events . The EPM will be available to guests throughout the event progression to solve problems and to suggest alternatives to previous arrangements. They will also directly serve on-site group and catering guests in a proactive manner Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, managing meeting spaces, and overseeing the billing instructions/process and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. This position plays an important role in the achievement of re-booking group business for future dates while demonstrating effective up-selling skills to obtain maximum profit by developing and maintaining relationships with meeting planners.

BENEFITS | LOVE WHERE YOU WORK! | Not only will you be part of a rock-start team, but you’ll get to be part of a company that

• Named to the 2024 “100 Best Companies to Work For®” list by Fortune and Great Place to Work ® for 12 consecutive years
• Honored as one of the top 100 Companies that Care according to People
• Named Built-In's 100 Best National Large Companies to Work For in 2022
• Earned a Greenkey Eco-Rating of 4 keys for industry leadership and commitment to protecting the environment through wide-ranging policies and practice
• Named one of New Orleans Best Places to work 10 years running!
  
  

We care for people so they can be their best.

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD

Referral Bonuses up to $500.00 - for bringing new members to our team

Free and Discounted Room Nights at Hyatt Hotels around the world

Paid Time Off –Holiday pay, new child leave and personal days

Healthcare FSA - saves you money for medical expenses

Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan

Employee Assistance Program – 24/7 emotional support, legal guidance, personal & financial resources

Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A minimum of 1-3 years of hotel event planning
• Bachelor's degree and/or 2 years of hotel and/or food & beverage experience preferred
• Must be experienced in general computer knowledge and programs
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to communicate effectively, both verbally & in writing, with public and other Team Members
• Present a professional appearance and confidence
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
• Strong time management & multi-tasking skills and ability to work well under pressure
• Understanding of negotiation and interpretation of contracts
• Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
• Respond to requests by Meeting Planners immediately
• Create, review and revise rooming lists and VIP lists
• Manage meeting space and adjust in order to ensure maximum potential revenue
• Maintain price integrity both in rooms and food and beverage, using revenue management
• Pre-check room setups, prior to arrival of the group
• Relay accurate forecast information for rolling forecasts
• Interact with outside planners, vendors for event set-up
• Manage existing accounts and follow up with client re-solicitation to capture future business
• Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
• Experience creating and writing menus to fit event’s needs.
• Preferred candidate has completed PSS or equivalent training