What are the responsibilities and job description for the EVENT SERVICES ADMINISTRATIVE ASSISTANT | BENEFITS INCLUDED position at Hyatt Regency San Francisco?
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel’s newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco’s Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel’s spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.
The Event Services Administrative Assistant provides administrative and operational support to the Event Services team to ensure the successful planning, coordination, and execution of meetings, conferences, and special events. This role acts as a liaison between Event Services Managers and hotel departments, supporting documentation, communication, and logistical coordination in a fast-paced, high-volume convention hotel environment.
Key Responsibilities
- Provide administrative support to Event Services Managers, including scheduling meetings, preparing correspondence, and maintaining organized files.
- Assist with the preparation, distribution, and updating of Banquet Event Orders (BEOs), resumes, and event documentation.
- Coordinate internal communication between Event Services, Culinary, Banquets, Front Office, Engineering, Housekeeping, and AV teams.
- Manage event-related data in hotel sales and catering systems; update rooming lists, event details, and last-minute changes accurately.
- Attend event meetings, pre-cons, and department briefings as needed; distribute notes and follow-up items.
- Handle incoming calls, emails, and inquiries related to meetings and events; route requests appropriately.
- Assist with billing support by verifying event charges, posting updates, and coordinating with Finance and Catering Managers.
- Maintain master event calendars, function space schedules, and shared reports.
- Support on-site event execution by assisting with signage, registration materials, and coordination as needed.
- Ensure compliance with Hyatt brand standards, service guidelines, and confidentiality requirements.
- Assist with special projects, reports, and departmental initiatives as assigned.
This is an hourly position with compensation starting from $36.06 per hour.
We Offer Excellent Benefits:
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance
- 401K with company match
- Paid Vacation, sick days, new child leave, and personal day
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free colleague meals during shift
- Employee Stock Purchase Plan
- Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
Qualifications
- High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
- 1–2 years of administrative or coordinator experience, preferably in hospitality, events, or sales support.
- Strong organizational and multitasking skills with attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including occasional evenings or weekends, based on event needs.
- Experience in a hotel, convention center, or large-scale event environment.
- Familiarity with hotel sales and catering systems (e.g., Delphi, Envision, OPERA, or similar).
- Basic understanding of Banquet Event Orders (BEOs) and hotel event operations.
- Professional, service-oriented demeanor with strong interpersonal skills.
- Ability to manage multiple priorities in a deadline-driven environment.
- Strong attention to detail and commitment to accuracy.
- Top of Form
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Salary : $36