Restaurant Manager

Restaurant Manager The Restaurant Manager is responsible for coordinating, supervising and directing all aspects of Restaurant operations, while maintaining a profitable Restaurant and high quality products and service levels. Hyatt Regency Hyatt Regency San Francisco Downtown SOMA US - CA - San Francisco Posted: Oct 25, 2025 Summary The ideal candidate for this position Education & Experience: • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience. • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. • Must supervise 2 or more employees. • Does not spend more than 50% of time performing outlet duties. Physical requirements: • Long hours sometimes required. • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements: • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Participate in M.O.D. coverage as required. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, including wearing nametags. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. • Perform other duties as requested by management. • Maintain a warm and friendly demeanor at all times. What you will be doing • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Oversee all aspects of the daily operation of the outlet. • Supervise outlet personnel. • Respond to guest complaints in a timely manner. • Work with other F&B managers and keep them informed of issues as they arise. • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. • Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. • Prepare and submit required reports in a timely manner. • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. • Monitor quality of service in F&B outlet. • Assist in menu planning and preparation. • Ensure compliance with all local liquor laws, and health and sanitation regulations. • Ensure compliance with SOP’s in all outlets. • Ensure compliance with requisition procedures. • Be visible on the floor and assist staff as needed during each meal period. • Conduct staff performance reviews in accordance with Highgate Hotel standards. • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards. • Ensure the training of employees on SOP’s and technical job tasks. • Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc. • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals. • Complete tip reporting. • Ensure overall guest satisfaction. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.