Room Attendant/Housekeeping - 2nd Shift

• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Maintain positive guest relations at all times
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
• Resolve guest complaints, ensuring guest satisfaction
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas
• Clean guest rooms by category priority
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely
• Service assigned guest rooms.
• Remove all dirty terry and replace with clean par to designated layout
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
• Replace facial, toilet tissue and bathroom amenities in correct amount and location
• Inspect condition of bathrobes and replace soiled/damaged ones
• Remove dirty bed linen and make up bed with clean linen
• Replace laundry bags and slips
• Clean closets and door tracks on checkout rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack
• Dust and polish all furniture
• Realign furniture to floor plan
• Open all drawers/doors in checkout rooms and remove items left by guest dmg gust inside
• Check under bed(s), chairs and sofa for debris and remove if present
• Inspect condition of all furniture for tears rips or stains; report any damages to the supervisor
• Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
• Dust pictures, frames and mirrors
• Remove dust and debris on television, VCR, clock radio, remote control and cable box
• Set correct time on clock; correct TV channel
• Clean all lamps and light switches; check for proper working order
• Remove dust, spots and smears from windows, ledges and frames
• Remove dust, grease and smears from telephones and reposition properly
• Empty liquid from ice bucket and wipe all surfaces dry
• Remove dust, smudges and spills from mini bar; ensure it is plugged in and securely locked
• Remove dust on drapes weekly and realign to correct position daily
• Inspect condition of amenities in desk, drawers and guest service directory; replace-designated amounts at proper locations within the room
• Remove trash, debris and cobwebs from balcony/patio

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Benefits:

Salary : $16 - $17