Room Attendant - Midday Operations

Our Room Attendants are responsible for ensuring the highest standards of cleanliness, organization, and guest comfort in all guest rooms and suites. This position plays a critical role in maintaining the resort's reputation for exceptional service and providing a welcoming, refreshing environment for every guest. The ideal candidate is dependable, detail-oriented, efficient, and able to work independently while maintaining strong communication with the housekeeping leadership team. ⸻ Key Responsibilities • Clean and service assigned guest rooms, including making beds, replacing linens, cleaning bathrooms, dusting, vacuuming, and replenishing amenities • Perform Daily Service, including refreshing occupied guest rooms according to Hyatt standards • Perform Departure Cleaning to ensure vacated rooms are thoroughly cleaned and prepared for arriving guests • Perform Turndown Service as assigned, following established brand and property standards • Maintain all areas to Hyatt's cleanliness and presentation standards • Restock carts and housekeeping supplies as needed • Respond to guest requests promptly, courteously, and professionally • Report maintenance issues, damaged items, or safety concerns • Follow all safety, sanitation, chemical handling, and equipment procedures • Ensure lost and found items are properly logged and delivered to the appropriate team • Support colleagues and maintain a positive, collaborative department culture • Perform deep-cleaning tasks and additional assignments as directed • Uphold confidentiality and security of all guest information