What are the responsibilities and job description for the Front Desk | Night Auditor position at Hyatt Regency DFW Airport?
Summary
Care connects us.
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world.
Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Come be part of our Rooms team as the Front Desk Night Auditor at the Hyatt Regency DFW located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.
Check out our location > Hyatt Regency DFW Map
Let’s talk about your schedule
We’re seeking a full-time Night Audit Front Desk Agent. Your Schedule will range from 10:30pm to 7:00am / 11:30pm to 8:00am.
Candidates must have Weekend Availability for consideration
Front Office | Night Auditor is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
Other duties may include
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Complete other duties at the discretion of management
We offer excellent benefits
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance after 30 days for Full time
- 401K with company match
- 7 paid holidays and generous Paid Time Off
- Paid Family Bonding Time and Adoption Assistance
- Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
- Tuition Assistance program
- On Site Parking
- Meal Provided during shift and much more!
Qualifications
- Previous Hotel Front Desk Experience Required
- Refined verbal and written communication skills
- Advanced math and bookkeeping skills
- Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
- Time management and multitasking skills
- Ability to solve problems and diffuse tense situations
- Ability to stand for long periods of time
- Able to work on weekends
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."