Lead Server - AM

Property Description

Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!

Overview

Are you a dynamic professional seeking to launch or advance your career in hospitality? Join our team as an AM Server and unlock exciting opportunities in a thriving restaurant environment. As an AM Lead Server, you'll not only deliver exceptional customer service but also develop valuable skills in team leadership, culinary knowledge, and guest relations.

Summary

• Provide friendly and efficient service to guests during breakfast and brunch hours
• Take orders, deliver food and beverages, and anticipate guest needs
• Demonstrate a thorough knowledge of our menu offerings, including dietary restrictions and special requests
• Collaborate with the culinary team to ensure timely and accurate order delivery
• Maintain a clean and organized dining area, adhering to sanitation and safety standards
• Upsell menu items and promote special promotions or events
• Handle guest inquiries, concerns, and complaints in a professional and proactive manner
• Work collaboratively with the team to create a welcoming and enjoyable dining experience
• Assist Restaurant Manager with training and development of staff
• Resolve employee and guest-related problems
• Communicate with Manager on all matters relating to the Restaurant
• Act as the on-the-floor supervisor of the Restaurant
  
  

If you are a motivated and service-oriented individual who thrives in a dynamic environment, apply now to join our team as an AM Lead Server! We offer competitive wages, opportunities for advancement, and a supportive work culture. Showcase your passion for hospitality, deliver memorable dining experiences, and be part of a team that values your professional growth. Start your career journey with us and make a positive impact on our guests' mornings!

Qualifications

• Previous experience as a server in a fast-paced environment
• Strong customer service and communication skills
• Ability to multitask and prioritize in a high-pressure environment
• Knowledge of food and beverage menus, including dietary restrictions and allergens
• Exceptional attention to detail and ability to deliver accurate orders
• Positive attitude and willingness to go the extra mile for guest satisfaction
• Ability to work early morning shifts and weekends
• Basic math and cash handling skills
  
  

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).Â
• 401K Match
  
  

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $15.00 - USD $15.00 /Hr.