What are the responsibilities and job description for the Afternoon Front Desk Agent position at Hyatt Place Princeton?
Front Desk Representative Job Responsibilities
- Welcome guests in a warm and friendly manner
- Follow check-in and check-out procedures for all guests
- Inform customers about payment methods and verify their credit card data
- Take accurate credit card information and post payments
- Answer phone and book reservations
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services for VIP customers and event attendees
- Setting up housekeeping task sheets for the housekeepers
- Inspect rooms to ensure they are ready for our guests
- Maintain updated records of bookings and payments
- Complete any additional tasks directed by the General Manager or Supervisor
Please note that only qualified candidates who answer all screening questions will be contacted for an interview. Thank you for considering this opportunity with us.
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Do you have reliable transportation to and from work?
- Do you have excellent time and attendance record with previous employers?
- This position requires morning and evening as well as weekend and Holiday availability. Do you meet this requirement?
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $17