What are the responsibilities and job description for the Sales Coordinator position at Hyatt Place Austin/Arboretum?
Summary:
Sales Coordinator is responsible for administrative support duties for the sales manager and/or Director of Sales. The essential functions consist of the following: Participate in activities and training in preparation for entry-level sales & marketing management position. (Examples include Sales Platform Training, customer focused selling skills, participation in Revenue Generation events, sales blitzes, site tours, shadowing of Managers, and all sales and marketing functions, attendance in specific meetings, and other activities as deemed necessary.)
Responsibilities:
Tudor Management is looking for a team member who has prior sales or hospitality experience, detail oriented, organized and is able to meet specific deadlines. Must encompass the ability to act independently with minimal to no supervision. Requires good communication skills, both verbal and written to be able connect with our guests and team members. Important Daily/weekly tasks include but are not limited to:
* Event Coordination - partner with clients to ensure they have a good event; beginning with the booking and confirmation of the space, meals and other items included in the contract.
* Follow up - receive suggestions and feedback and discuss opportunities to host future events for the group. Additionally, this is a good time to ask for referrals of others looking for a facility.
* Qualifying Business - retrieving a complete understanding of the customer’s business needs to best meet the expectations of the client and the hotel and closing the sale.
* Sales Support - To help sales leaders improve their productivity and spend more time selling, sales coordinators provide a variety of support services.
* Front Desk Communication - Collaboration with front desk teams ensures the details of group and special corporate directives are executed properly.
Skills
* Active listening
* Knowledge of Microsoft office
* Communication
* Time management
* Qualification questioning, etc.
Education
* A high school degree is required. Conversely, a bachelor’s degree and/or previous experience in the hospitality industry is preferred.
Benefits
* Medical, Dental, and Vision
* Life Insurance
* Employee Assistance Program (EAP)
* Simple IRA with company matching
* Vacation and Sick Pay
* Hyatt Discounts Worldwide
Source: Hospitality Online