Breakfast Attendant - PART TIME

Our Breakfast Attendants are responsible for providing the highest quality of customer service to guests within the complimentary breakfast area of a hotel. At Hyatt House Minot, we offer a full hot breakfast with a made-to-order omelet bar. Our breakfast attendants will learn to manage both the buffet and omelet bar while maintaining the cleanliness of the breakfast area during shift.

QUALIFICATIONS:

• Ability to perform job function with attention to detail speed and accuracy
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be willing and have the ability to work a varied schedule that may include weekends and holidays
• Must be able to obtain and provide Food Handlers card as required by city/county/state
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to handle stressful situations in a calm professional manner
• Understanding of hotel products and guest services
• Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
• Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Hyatt House Minot standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests’ stay
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Communicate with all departments regarding in house VIPs and any special requests/needs
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
• Perform any other duties or attend meetings as requested by management.

Job Type: Part-time

Pay: From $15.00 per hour

Application Question(s):

• Do you have reliable transportation at 4:30am?
• Are you available weekends?
• What's your favorite breakfast food?

Work Location: In person

Salary : $15