Director of Sales & Marketing

Director of Sales & Marketing Destination by Hyatt Rizzo Center US - NC - Chapel Hill Sales Director Full-time Yearly US Dollar (USD) pay basis Req ID: CHA005617 US-NC-Raleigh, US-NC-Durham Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Sales & Marketing is a highly visible role with exposure to Senior and Corporate leadership. The Director of Sales has direct oversight of the Sales and Marketing operation of the hotel. The DOS has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The DOS reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance. Exceptional Benefits That Go Beyond the Basics At Hyatt, we’re proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here’s what you can look forward to as part of our team: 🏨 Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one. 🩺 Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment. 💰 Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future. 🕒 Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs. 👶 Family Support Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service). 🎓 Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions. 🍽️ Daily Perks Free colleague meals during your shift to keep you energized and appreciated. 🛍️ Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications Who We’re Looking For We’re seeking a dynamic hospitality professional with a passion for sales and a proven track record of success. If you’re energized by building relationships, leading with purpose, and delivering exceptional service, we’d love to connect with you! Qualifications: 6+ years of progressive hotel sales experience (Hyatt experience a plus) Comfortable working with diverse teams and guests from all backgrounds Driven, focused, and results-oriented with a history of exceeding goals Strong presentation skills and a service-first mindset Hospitality or Hotel Management degree is a plus High energy, entrepreneurial spirit, and motivational leadership style Skilled communicator with a talent for building trust and delivering value Proficient in Microsoft Word and Excel Schedule & Pay: Primarily, Monday-Friday w/remote day options Pay is commensurate w/experience