What are the responsibilities and job description for the Events, Sales and Marketing Coordinator position at Hyatt Centric?
Organization- Hyatt Centric Key West Resort and Spa
Summary
Situated in the heart of Key West, just steps from Duval Street, our resort offers a tranquil oasis with stunning waterfront views. Known for its premier location, we provide guests with unforgettable experiences—from breathtaking sunsets to exciting island adventures. As a team member, you’ll be part of a property that hosts business and social gatherings in an atmosphere of relaxed comfort, making every stay exceptional.
The Sales, Events & Marketing Coordinator will provide administrative support to the Sales, Events, Planning and Director of CommercialServices Managers. This will include but not be limited to inquiry management, proposals, generating contracts, creating banquet event orders and billing. This person will also be a liaison between the Event Sales Manager and operations at the property giving Hotel Tours to guests.
The ideal candidate has a friendly demeanor and will feel comfortable interacting directly with guests over the phone or in person when conducting a site tour. The Coordinator may also be the day-of liaison through event set-up, ceremony and reception.
The right person will have the ability to learn new computer programs, multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills.
Responsibilities include:
Qualifications
Summary
Situated in the heart of Key West, just steps from Duval Street, our resort offers a tranquil oasis with stunning waterfront views. Known for its premier location, we provide guests with unforgettable experiences—from breathtaking sunsets to exciting island adventures. As a team member, you’ll be part of a property that hosts business and social gatherings in an atmosphere of relaxed comfort, making every stay exceptional.
The Sales, Events & Marketing Coordinator will provide administrative support to the Sales, Events, Planning and Director of CommercialServices Managers. This will include but not be limited to inquiry management, proposals, generating contracts, creating banquet event orders and billing. This person will also be a liaison between the Event Sales Manager and operations at the property giving Hotel Tours to guests.
The ideal candidate has a friendly demeanor and will feel comfortable interacting directly with guests over the phone or in person when conducting a site tour. The Coordinator may also be the day-of liaison through event set-up, ceremony and reception.
The right person will have the ability to learn new computer programs, multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills.
Responsibilities include:
- Administrative support to the Sales, Events, Planning and Marketing Team
- Organizing internal bookings
- Answering phones while in the office and providing guidance to clients on behalf of Sales, Event and Planning Team
- Assisting Event Managers with incoming leads
- Effective management of small meetings, under 10 guests
- Prepare group resumes and event orders
- Positive collaboration with hotel departments and vendors
- Paid Time Off (PTO) immediately upon hire.
- Health Insurance coverage starting at 30 days.
- 401(k) plan with company match.
- Wellness and Education Reimbursements to support your professional and personal growth.
- Complimentary Meals and Parking during your shift.
- Discounted and Complimentary Hyatt Hotel Stays at locations worldwide.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Proficient knowledge of computer applications
- Prior customer service experience required
- One year of administrative or hospitality experience preferred
- Highly organized and detail oriented with ability to multi-task
- Flexible availability including nights, weekends, and holidays.