What are the responsibilities and job description for the Front Desk Agent position at Hyannis Harbor Hotel?
We are looking for applicants to join our Front Desk Team for a boutique hotel on Hyannis Harbor! The Front Desk Agents will be the lasting, first impression, for each guest staying at our hotel. We are looking for friendly, polite, and courteous applicants who will provide prompt and efficient customer service to our guests.
Join our team and enjoy the benefits of working in the hospitality industry, including opportunities for career growth, training programs, and a supportive work environment.
Starting Rate of Pay - $20.00 per hour
Our Hotel offers fantastic benefits!!
- A pay increase just after 90 days of employment, and an additional increase every year after!
- Medical/dental/vision/life/ADD/LTD insurance after 60 days for Full-Time Staff
- 401(k) plan with a company match
- Complimentary overnight stays at our beautiful hotels
- Paid time off/ vacation time
- Employee referral incentives
- Employee of the Month incentive
- Staff Appreciation Week
- Paychecks - Weekly
- Partial Uniform, provided
Year-round Full Time and Part Time positions available. No previous experience required.
- We provide paid training.
- Preferred: Customer service/hotel experience
Opportunity
- Full Time and Part Time positions available. (Full Time must be fully flexible to work both 7am-3pm and 3pm-11pm shifts including weekends and holidays)
- Responsibilities include providing a high level of customer service to each guest staying at the hotel, standing at the Front Desk for extended periods of time, maintaining a clean and organized front desk area, completing the check-in/ check-out process, collecting a method of payment, booking reservations, answering phone calls, multi-tasking, providing recommendations on things to do and places to go in the local area, answering any guest inquires, etc.
- Competitive hourly pay rate with opportunities to earn advancement, incentives, overtime, employee referral incentives, etc.
Next Steps
- Apply online at newporthotelgroup.com
- Apply in person by visiting the Hyannis Harbor Hotel, 213 Ocean Street Hyannis MA 02601
Pay: From $20.00 per hour
Expected hours: 35.0 – 39.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20