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Manager of Crew Resources

Hyannis Air Service Inc
Hyannis, MA Full Time
POSTED ON 12/8/2025 CLOSED ON 2/3/2026

What are the responsibilities and job description for the Manager of Crew Resources position at Hyannis Air Service Inc?

SUMMARY:
This position interacts with Pilots, Operations, Crew Scheduling, Planning, Travel and others to coordinate processes for flight crews’ basing, training, and scheduling in compliance with regulatory and collective bargaining agreement requirements and company best practices

PRIMARY RESPONSIBILITIES:
    • Responsible for the design, posting, and awarding of pilot Base Bids, Line Bids, and Vacation Bids
    • Ensures all Bids and Schedules comply with the Collective Bargaining Agreement and federal regulations
    • Coordinates scheduling of pilot upgrades, transition training, and initial operating experience with the Chief Pilots, Flight Training and Crew Scheduling
    • Manages flight schedules for all First Officers, Mail, Freight, and Charter pilots in coordination with Crew Scheduling
    • Coordinates and oversees the background process for the USPS Mail contract
    • Coordinates with the Planning Department to determine crew base requirements and effective dates of bids based on commercial needs
    • Tracks qualifications and flight hours of pilots and updates applicable Staffing Reports
    • Coordinates the use of aircraft for pilots requiring night qualifications
    • Facilitates scheduling of pilots for vendor-provided training
    • Responsible for the distribution of Base Transition Allowances
    • Assists the Payroll Department with pilot schedule abnormality questions
    • Coordinate crew transportation and use of the company’s leased vehicles with the Travel Department
    • Create and disseminate routine reports, analyses, and presentations
    • Additional duties as assigned
        
QUALIFICATIONS:
    • 1 year of previous experience with airline or corporate aviation operations and/or a degree in aviation science or management preferred
    • Excellent written and communication skills
    • Sharp attention to detail and ability to adapt to changing work priorities
    • Skilled in quick resolution of issues with high-quality results
    • Successful at working independently and as part of a team
    • Must be proficient in Microsoft Office software
    • Excellent organizational skills, able to multi-task and prioritize to meet deadlines
    • Excellent communication skills and building and maintaining positive business relationships
    • Support and symbolize our Mission and Vision in all internal and external interactions

Salary.com Estimation for Manager of Crew Resources in Hyannis, MA
$126,096 to $159,655
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